Senior Network Engineer CCNP — Troubleshooting & Change Mgmt

AMK SOLUTIONS LTD; Jakarta Pusat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

AMK SOLUTIONS LTD seeks a network engineer for a short-term project in Jakarta to handle advanced troubleshooting and escalation tasks. You will investigate root causes, perform packet captures, traffic analysis, and review logs to identify faults.

You will also execute configuration changes within Change Management, troubleshoot routing protocols (BGP, OSPF, EIGRP), manage VLANs, work with vendors, and contribute to documentation and RCA-based improvements.

Responsibilities

• Handle incident escalations from L1 and perform deeper investigation on network faults.
• Execute advanced troubleshooting
• Conduct packet captures, traffic analysis, and log review to identify root causes.
• Perform configuration changes on network devices following Change Management processes.
• Troubleshoot and manage routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLAN, STP).
• Work with ISPs or third-party vendors to resolve link or service issues.
• Analyze network performance and recommend improvements for stability and efficiency.
• Participate in planned maintenance, firmware upgrades, and device migration activities.
• Update network diagrams, configuration repositories, and technical documentation.
• Provide guidance, mentoring, and knowledge transfer to L1 engineers.
• Participate in RCA (Root Cause Analysis) and contribute to service improvement initiatives.

Job description

AMK SOLUTIONS LTD seeks a network engineer for a short-term project in Jakarta to handle advanced troubleshooting and escalation tasks. You will investigate root causes, perform packet captures, traffic analysis, and review logs to identify faults.

You will also execute configuration changes within Change Management, troubleshoot routing protocols (BGP, OSPF, EIGRP), manage VLANs, work with vendors, and contribute to documentation and RCA-based improvements.