Senior Hotel Property Leader - Guest Experience & Growth

Pt. Insan Muda Berprestasi; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 900,000,000 - 1,800,000,000; Full time

Job summary

JW Marriott Hotel Surabaya is seeking a senior property leadership executive to drive overall hotel operations, guest experience, and employee engagement. The role focuses on delivering strong financial results, profitability, and market share through strategic leadership and effective execution.

As the primary strategic business leader, you will guide the leadership team, ensure service standards, and initiate sales activities to generate demand while aligning with Marriott International

Responsibilities

• Lead all aspects of hotel operations, including guest and employee satisfaction.
• Oversee financial performance, sales and ROI for Marriott International and property ownership.

Job description

JW Marriott Hotel Surabaya is seeking a senior property leadership executive to drive overall hotel operations, guest experience, and employee engagement. The role focuses on delivering strong financial results, profitability, and market share through strategic leadership and effective execution.

As the primary strategic business leader, you will guide the leadership team, ensure service standards, and initiate sales activities to generate demand while aligning with Marriott International