Senior Field Service Engineer, Power - Data Center UPS

Vertiv Group; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Vertiv Group seeks a Senior Field Service Engineer, Power to provide on-site support in Jakarta, focusing on UPS systems and data center electrical power. You will install, commission, maintain, troubleshoot, and report RCA findings for critical UPS equipment in data centers.

You will work with cross-functional teams to ensure uptime, safety, and client satisfaction. A B.E. in Electrical Engineering and 3–5+ years’ experience are preferred.

Qualifications

• Bachelor’s degree in Electrical Engineering or related field.
• Proven experience (3-5+ years) in field of service engineering, specifically with UPS systems and data center electrical systems.
• Strong knowledge of electrical systems, including UPS, Battery, STS, PDUs, transformers, and power distribution.
• Ability to troubleshoot, analyze and prepare root cause analysis report (RCA) electrical issues, read and interpret electrical schematics, and perform hands‑on repairs.
• Familiarity with data center operations and critical power systems.
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication skills and ability to interact with clients and internal teams.
• Ability to work independently and manage multiple tasks efficiently.
• Knowledge of safety standards and procedures related to electrical systems.

Responsibilities

• Perform installation, commissioning, maintenance, troubleshooting, analyzes and prepare root cause analysis report (RCA), 24X7 support of UPS systems and other critical electrical equipment within data centers.
• Conduct preventive maintenance and repair tasks on UPS systems, power distribution units (PDUs), static transfer switch (STS), electrical panels, and related equipment.
• Troubleshoot electrical issues, including power outages, UPS failures, and system alarms, ensuring minimal downtime.
• Provide technical support for clients, answering queries and delivering solutions for electrical system issues.
• Maintain accurate documentation of service activities, including work orders, reports, and service history.
• Collaborate with internal teams and vendors to ensure seamless integration and operation of electrical systems in the data center.
• Ensure compliance with safety regulations and company procedures while working on-site.
• Perform regular inspections and testing of electrical systems to ensure they are operating at peak performance.
• Assist with the training of junior engineers and technicians on electrical systems and best practices.
• Monitor and track system performance and suggest improvements to enhance efficiency and reliability.

Skills

UPS systems

Data center power

Electrical troubleshooting

Read schematics

Safety compliance

Customer communication

Education

Bachelor’s degree in Electrical Engineering

Tools

DCIM tools

Electrical testing equipment

Job description

Vertiv Group seeks a Senior Field Service Engineer, Power to provide on-site support in Jakarta, focusing on UPS systems and data center electrical power. You will install, commission, maintain, troubleshoot, and report RCA findings for critical UPS equipment in data centers.

You will work with cross-functional teams to ensure uptime, safety, and client satisfaction. A B.E. in Electrical Engineering and 3–5+ years’ experience are preferred.