Senior Cybersecurity Analyst (L2/L3)

Psi; Jakarta Pusat; Presencial; IDR 280.000.000 - 460.000.000; Jornada completa

Descripción de la vacante

Packet Systems Indonesia (PSI) is seeking a Senior Cybersecurity Analyst (L2/L3) in Jakarta to validate and analyze Tier 2 investigations, determine priority, and coordinate with SecOps to trigger the IR Plan.

You will investigate intrusions, classify incidents, and support remediation while maintaining incident records and reports for customers and internal teams. This role provides exposure to enterprise security operations and requires adherence to change management processes.

Responsabilidades

• Recognizes successful intrusions and compromises through review and analysis of relevant event detail information.
• Investigates potential security incidents - recognizes attacks based on techniques, tactics and procedures and differentiates false positives from true intrusion.
• Follows up and tracks investigations to resolution.
• Further validates, classifies incidents and updates security incident cases.
• Alerts system and information owners of intrusions and potential intrusions and compromises to their network infrastructure
• Escalates security incidents to appropriate teams within customer tenant
• Provides assistance during remediation of security incidents.
• Manages security services including finetuning security use cases and reducing false positives.
• Maintains and provides data required to calculate the SecOps services SLAs, KPIs and Goals Setting.
• Provide feedback to updates SecOps processes and procedures as necessary.
• Follows and implements the customer’s change management process.
• Publishes regular reports to internal teams.
• Conducts regular information security awareness sessions to the general community of the organization.

Descripción del empleo

Senior Cybersecurity Analyst (L2/L3)

Perusahaan : Psi Jenis Pekerjaan : Full-Time Jakarta, Indonesia

Deskripsi Pekerjaan - Senior Cybersecurity Analyst (L2/L3)

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission-critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change™ — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories.

At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do. You'll grow through large-scale, business-critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people-first culture built on knowledge-sharing, continuous learning, and investment in your career.

We are proud to be a Great Place to Work® Certified™ organisation — a recognition that reflects the environment we've built together.

Indonesia's digital transformation is accelerating. Be one of the Architects of Change who leads it.

Role Description

• Responsible for the validation and analysis of investigations passed up from Tier 1 Analysts.
• The Tier 2 Analysts will complete the documentation of the investigation, determine the validity and priority of the activity and escal to the Tier 3 and SecOps Manager/Asst/Lead to activate the Incident Response Plan (IR Plan).

Responsibilities

• Recognizes successful intrusions and compromises through review and analysis of relevant event detail information.
• Investigates potential security incidents - recognizes attacks based on techniques, tactics and procedures and differentiates false positives from true intrusion.
• Follows up and tracks investigations to resolution.
• Further validates, classifies incidents and updates security incident cases.
• Alerts system and information owners of intrusions and potential intrusions and compromises to their network infrastructure
• Escalates security incidents to appropriate teams within customer tenant
• Provides assistance during remediation of security incidents.
• Manages security services including finetuning security use cases and reducing false positives.
• Maintains and provides data required to calculate the SecOps services SLAs, KPIs and Goals Setting.
• Provide feedback to updates SecOps processes and procedures as necessary.
• Follows and implements the customer’s change management process.
• Publishes regular reports to internal teams.
• Conducts regular information security awareness sessions to the general community of the organization.

As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Privacy Policy.

At PSI, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

Tentang Perusahaan

Psi

Discover how Logicalis delivers intelligent managed services that strengthen cybersecurity, scale connectivity, and drive sustainability—empowering digital‑first organisations to thrive.