Senior Cloud Infrastructure & Operations Engineer

KPMG Indonesia; Indonesia; On-site; IDR 360,000,000 - 480,000,000; Full time

Job summary

KPMG Indonesia is seeking a highly motivated Senior Engineer – Infrastructure & Operations (Cloud Architect) to join the ITS team. You will provide daily operational support, manage cloud infrastructure, and collaborate across IT Services to ensure reliable, secure, and cost-effective services.

The role requires strong communication, problem solving, and hands-on experience with MECM/MEM, Windows deployment, and Azure cloud technologies. English proficiency is essential.

Qualifications

• Bachelor’s degree in computer science, information technology, information security, systems engineering, or related field.
• Excellent verbal and written communication with technical and non-technical stakeholders.
• Strong analytical, problem-solving and critical-thinking skills.
• Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
• Ability to work independently with minimal supervision while collaborating in a team.

Responsibilities

• Serve as the escalation point for troubleshooting, root cause analysis, and resolution of complex issues across front-end and back-end environments.
• Respond to technical incidents, service requests, and operational issues in a timely, professional, and effective manner.
• Collaborate with end users and stakeholders to ensure business objectives and service expectations are met.
• Design, implement, and enhance endpoint management solutions using MECM and MEM.
• Streamline deployment and maintenance of Windows OS, security patches, and third-party updates across enterprise devices.
• Maintain and support Windows image build/deployment processes using MEM.
• Ensure all supported desktop services and infrastructure comply with security standards and patch requirements.
• Support cloud transformation initiatives including migration to cloud platforms.
• Perform cloud administration activities: deployment, configuration, maintenance, monitoring, optimization.
• Monitor cloud resource usage, prepare operational reports, and ensure cloud environments are secure, reliable, and cost-effective.
• Collaborate with cross-functional IT teams to deliver high-quality technology solutions and services.
• Create, maintain, and update technical documentation and knowledge base for various audiences.
• Collaborate effectively to ensure consistent service delivery and support organizational goals.

Skills

Excellent comms

Analytical thinking

Under pressure

Prioritization

Independent & team

English proficiency

Education

Bachelor's degree in CS/IT/IS/Systems Engineering or related

Tools

SCCM/MECM

MDT

MEM

BitLocker

Windows Hello

Azure DevOps/IaC

Azure SQL managed instance

Azure App Gateway

Azure Data Lake/Factory

Azure Kubernetes

PowerShell

VBScript

Job description

KPMG Indonesia is seeking a highly motivated Senior Engineer – Infrastructure & Operations (Cloud Architect) to join the ITS team. You will provide daily operational support, manage cloud infrastructure, and collaborate across IT Services to ensure reliable, secure, and cost-effective services.

The role requires strong communication, problem solving, and hands-on experience with MECM/MEM, Windows deployment, and Azure cloud technologies. English proficiency is essential.