Senior AI Compute Engineer - Escalations & Automation

Asiacruit; Jakarta Pusat; On-site; IDR 900,000,000 - 1,600,000,000; Full time

Job summary

Asiacruit is seeking a senior L3 Technical SME for an AI data center operator in Jakarta. You will act as the primary escalation point for the AI compute environment, driving root cause analyses, performance investigations, and permanent corrective actions while guiding automation and lifecycle improvements.

You will collaborate with OEMs and internal teams to ensure platform reliability, scalability, and operational excellence.

Qualifications

• 8+ years in AI infrastructure or related fields.
• Strong troubleshooting and root-cause analysis.
• Proficient with Python, Ansible, or scripting.
• Experience with SLOs, capacity planning, and performance analysis.
• English fluency; Mandarin preferred for senior engagements.

Responsibilities

• Handle advanced technical escalations and lead root-cause analysis and performance investigations.
• Identify architectural defects and define permanent corrective actions.
• Automate recurring operational tasks using Python, Ansible, or similar technologies.
• Conduct capacity and performance analysis against service-level objectives (SLOs).
• Support lifecycle engineering, platform optimization, and infrastructure improvements.
• Coordinate with OEMs and technology partners to investigate hardware and platform issues.
• Work with L1 and L2 teams to improve troubleshooting practices and technical knowledge.
• Document technical findings, corrective actions, and operational improvements.

Skills

AI infra

Linux

Kubernetes

Slurm

Platform engineering

Root cause analysis

Tools

Python

Ansible

Job description

Asiacruit is seeking a senior L3 Technical SME for an AI data center operator in Jakarta. You will act as the primary escalation point for the AI compute environment, driving root cause analyses, performance investigations, and permanent corrective actions while guiding automation and lifecycle improvements.

You will collaborate with OEMs and internal teams to ensure platform reliability, scalability, and operational excellence.