Security Operations Engineer — MSSP & Cloud Infra

PT Datacomm Diangraha; Kebayoran Baru; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Datacomm is seeking a Security Operations professional to perform operations, maintenance, and troubleshooting for the internal security infrastructure and MSSP customers. The role involves managing Firewalls, WAF, VPN, DLP, and Anti-DDoS, handling incidents, and providing on-call support to ensure services run reliably.

The successful candidate will have at least 1 year in Security Operations or related fields, strong network security understanding, and a proven ability to document procedures

Qualifications

• Minimum 1 year of experience in Security Operations, Security Engineering, Network Security, or Cybersecurity Infrastructure.
• Strong understanding of network security concepts (TCP/IP, routing, switching, VPN, firewall).
• Experience in managing security infrastructure such as Firewalls, WAF, VPN, DLP, IDS/IPS, Anti-DDoS.

Responsibilities

• Perform operations, maintenance, and troubleshooting for Datacomm’s security infrastructure and MSSP customers.
• Manage and monitor security devices and services (Firewalls, WAF, VPN, DLP, Anti-DDoS).
• Handle incidents and operational issues related to customers’ security infrastructure services.
• Provide on-call standby support outside office hours for critical incidents.
• Conduct preventive maintenance, patching, health checks, and performance monitoring.
• Assist deployment, migration, and integration of security solutions based on customer needs.
• Create and maintain technical documentation, procedures, and troubleshooting guidelines.
• Generate and deliver MSSP operational service reports related to firewalls and other security infrastructure.
• Support fulfillment of operational SLAs to keep security services stable and optimal.

Skills

Security operations

Network security

Incident management

Troubleshooting

Documentation

Communication

Education

Bachelor’s degree in IT/CS/Cybersecurity

Job description

Datacomm is seeking a Security Operations professional to perform operations, maintenance, and troubleshooting for the internal security infrastructure and MSSP customers. The role involves managing Firewalls, WAF, VPN, DLP, and Anti-DDoS, handling incidents, and providing on-call support to ensure services run reliably.

The successful candidate will have at least 1 year in Security Operations or related fields, strong network security understanding, and a proven ability to document procedures