Security and Safety Coordinator

Pure Data Centres Group; Bekasi; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Pure Data Centres Group is seeking an experienced Security Manager to lead the security team across multiple estates. You will oversee the deployment, administration of security policies, and ensure compliance with SOPs and regulatory requirements.

You will manage access control systems, coordinate with the control room, ensure incident reporting, and supervise vendor performance while maintaining service excellence for customers.

Responsibilities

• Lead the Security team and coordinate deployment, administration, and operation of security measures.
• Ensure Security Department policies, procedures, and instructions are fully complied with by security personnel.
• Provide reports and data related to Security Department activities and incidents.
• Monitor and apply the Security Division quality assurance programme to ensure it is effectively executed.
• Oversee all access control systems and coordinate with the control room.
• Ensure staffing is adequate per shift to meet professional obligations and respond to emergencies.
• Ensure all incidents are reported according to SOPs.
• Apply and monitor the Security Division’s strategy to meet SOPs and orders.
• Take immediate operational responsibility for significant incidents or events, including fire alarms.
• Ensure smooth flow of vehicular and pedestrian traffic across the estate with appropriate measures.
• Build strong customer relationships and promote a culture of Service Excellence across teams.
• Hold regular meetings with customers across sites and enforce security processes.
• Provide customer support and clear communication as required.
• Manage internal resources and vendors to meet timelines and deliverables.
• Respond to problems and ensure compliance with policies and regulatory requirements.
• Ensure all SLAs are met.
• Collaborate with Admin & Facilities Manager to manage employees and contractors.
• Coordinate with internal and external leaders to direct and monitor activities of service providers on site.
• Direct teams to ensure safe work practices and adherence to safety procedures.
• Qualify vendors and implement procurement policy including tendering with RFPs and cost tracking.

Job description

To be responsible for the operational management, deployment and administration of the Security team.

To ensure Security Department operational and administrative policies, procedures and instructions are fully complied with by security personnel.

To provide such reports and data related to the activities and incidents of the Security Department.

To be aware and ensure the Security Division quality assurance programme is effectively applied, monitored and achieved.

To be responsible for all access control systems, coordinated in the control room.

To have ownership and accountability for ensuring that a sufficiency of appropriately skilled resources are deployed each shift, to meet the professional obligations of the Security Division, together with the capacity to respond adequately to emergencies and spontaneous incidents.

To ensure all incidents are reported as per the SOP’s.

To apply and monitor the Security Division’s security strategy, ensuring the requirements of the prevailing SOP’s, Operational Orders and AI’s are properly and effectively met.

To assume immediate and personal operational responsibility for any potentially significant incidents or events including specifically fire alarm activation.

To ensure the continuous and unimpeded flow of vehicular and pedestrian traffic throughout the Estate, by the application of appropriate measures and enforcement.

Customer Service

Develop strong relationships with the customer and embed a culture of “Service Excellence” across individual teams.

Regular meetings with customers across multiple sites, establishing good working relationships and enforcing the company’s security processes.

Provide customer support and communication as required.

Manage internal resources and vendors to meet customer timelines and deliverables.

Respond to all problems and concerns and ensure compliance with company policies, and regulatory/legislative requirements.

Ensure that all SLAs are being met.

Vendor and People Management

In conjunction with the Admin & Facilities Manager, manage employees and directly employed contractors.

Work with the internal and external team leaders to manage, direct and coordinate the activities of employees or contracted personnel or third parties providing services or performing work on site.

Direct internal teams and assign, monitor and evaluate safe work responsibilities and capabilities of employees and contractors; ensure adherence to safety requirements and prescribed procedures.

Qualify vendors and implement the company’s procurement policy, process and procedures, including tendering projects, using RFPs, purchase orders, and cost tracking templates.

Track vendor performance against contracts and SLAs.