Sales Support Specialist

GreenSM Indonesia; Jakarta Pusat; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

GreenSM Vehicle Business in Jakarta is seeking a detail-oriented Sales Support Specialist to streamline sales operations from order processing to vehicle delivery.

You will coordinate with customers, banks, and internal teams, manage contracts and documentation, and track orders through delivery. A minimum of 3 years in sales administration or similar is required; familiarity with CRM, MS Office, and sales reporting is a plus. English proficiency is expected.

Qualifications

• Minimum 3 years in sales administration, sales operations, or sales support.
• Experience in automotive or mobility sector preferred.
• Familiarity with CRM, MS Office, and sales reporting processes.

Responsibilities

• Track customer orders and monitor sales progress from booking to vehicle delivery.
• Coordinate financing, vehicle ordering, and delivery processes with internal and external stakeholders.
• Maintain accurate sales records and support operational reporting.
• Support payment processing and reconciliation with customers, banks, and business partners.
• Manage contracts, agreements, and sales documentation to ensure compliance and accuracy.

Skills

Communication skills

English proficiency

Attention to detail

Data management

Tools

CRM systems

Microsoft Office

Sales reporting tools

Job description

GreenSM Vehicle Business is looking for a detail-oriented and proactive Sales Support Specialist to ensure smooth sales operations from order processing to vehicle delivery.

This role is critical in coordinating between customers, banks, and internal teams to ensure efficient execution of sales transactions and financing processes.

Support payment processing and reconciliation with customers, banks, and business partners

Track customer orders and monitor sales progress from booking to vehicle delivery

Manage contracts, agreements, and sales documentation to ensure compliance and accuracy

Coordinate financing, vehicle ordering, and delivery processes with internal and external stakeholders

Maintain accurate sales records and support operational reporting

Minimum 3 years of experience in sales administration, sales operations, or sales support roles

Preferably has a background in the automotive, rental, transport or mobility industry

Good understanding of financing, payment, or customer transaction processes is an advantage

Familiar with CRM systems, Microsoft Office, and sales reporting processes

Strong attention to detail with excellent document and data management skills

Strong communication skills with good English proficiency