Sales Support

PT Avia Technics Dirgantara; Tangerang; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

FL Technics Indonesia is seeking a proactive Sales Support specialist to liaise with customers, prepare quotations, and coordinate billing, while updating project information for planning and generating weekly revenue reports.

Based in Jakarta or Bali facilities, the role requires strong Excel skills, excellent English, and the ability to work cross-functionally to ensure timely resolution of customer inquiries.

Qualifications

• Bachelor’s degree in related field.
• Minimum 2 years of relevant experience in Sales Support or related roles.
• Experience in aviation, MRO, engineering, manufacturing or other technical industry preferred.
• Fluent in English (verbal and written).
• Strong communication, negotiation and analytical skills.
• Proficient in Microsoft Excel.

Responsibilities

• Communicate with customers and provide necessary information in a timely and professional manner.
• Liaise with intra- and inter-departmental teams to ensure timely resolution of customer issues and queries.
• Handle billing-related tasks, including data collection, quotation preparation, and coordination of billing approvals.
• Assist in sales planning by updating potential project information for the direct manager and providing upcoming project data to the Planning Department.
• Prepare and generate sales analysis and revenue reports on a weekly and monthly basis.
• Maintain comprehensive and accurate records of all sales-related documents and information.
• Perform other sales support and ad-hoc tasks as assigned by the direct manager or superior.

Skills

English fluency

Communication skills

Negotiation

Analytical skills

MS Excel

Digital savviness

Education

Bachelor’s degree in Business Administration/Management/Aviation/Engineering

Tools

Microsoft Office

Job description

Communicate with customers and provide necessary information in a timely and professional manner.

Liaise with intra- and inter-departmental teams to ensure timely resolution of customer issues and queries.

Handle billing-related tasks, including data collection, quotation preparation, and coordination of billing approvals.

Assist in sales planning by updating potential project information for the direct manager and providing upcoming project data to the Planning Department.

Prepare and generate sales analysis and revenue reports on a weekly and monthly basis.

Maintain comprehensive and accurate records of all sales-related documents and information.

Perform other sales support and ad-hoc tasks as assigned by the direct manager or superior.

Job Requirements:

Bachelor’s degree in Business Administration, Management, Aviation, Engineering, or a related field.

Minimum 2 years of relevant experience in Sales Support, Sales Administration, Commercial, Customer Service, Business Development, or a related role. Experience in the aviation, MRO, engineering, manufacturing, or other technical industry is preferred.

Skill:

Fluent in English, both verbal and spoken.

Good communication and interpersonal skills.

Good negotiation and influencing skills.

Quick learner with the ability to understand and adapt to new information and requirements.

Good analytical and reporting skills.

Proficient in Microsoft Office, particularly Microsoft Excel.

Responsive, proactive, and digitally savvy.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have in a Sales Support Role?
• How would you rate your English language skills?

FL Technics Indonesia, an FAA Part-145 certified subsidiary of FL Technics, provides integrated aircraft maintenance, repair, and overhaul (MRO) services. Certified by DGCA Indonesia, CAA Thailand, Vietnam, Philippines, Cambodia, Laos, BAD Bermuda, and 2-Reg Guernsey, it is part of Avia Solutions Group, the largest aerospace business group from Dublin, Ireland. Operating 20,000 m² of facilities in Jakarta and 17,000 m² in Bali, the company specializes in Airbus A320 and Boeing CL/NG family C and D checks. With European quality standards and a focus on fast turnaround, FL Technics Indonesia is a key MRO player in the Asia-Pacific and Australasia region.

FL Technics Indonesia, an FAA Part-145 certified subsidiary of FL Technics, provides integrated aircraft maintenance, repair, and overhaul (MRO) services. Certified by DGCA Indonesia, CAA Thailand, Vietnam, Philippines, Cambodia, Laos, BAD Bermuda, and 2-Reg Guernsey, it is part of Avia Solutions Group, the largest aerospace business group from Dublin, Ireland. Operating 20,000 m² of facilities in Jakarta and 17,000 m² in Bali, the company specializes in Airbus A320 and Boeing CL/NG family C and D checks. With European quality standards and a focus on fast turnaround, FL Technics Indonesia is a key MRO player in the Asia-Pacific and Australasia region.