Sales Representative Lapangan – Material Bangunan

Pt Seiv Indonesia; Bogor; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

Jakarta Marriott Hotel Gelora is seeking a Sales Executive to join the Sales & Marketing team in Central Jakarta. You will handle guest requests, promote the Marriott brand, and perform office duties to support the department.

The role emphasizes using sales techniques to maximize revenue while preserving guest loyalty, processing reservations, and communicating with other departments to ensure smooth service. Located at Jl.

Responsibilities

• Coordinate with Sales, Data Administration, and Accounting to resolve guest requests.
• Use hospitality sales techniques to maximize revenue while maintaining guest loyalty.
• Process reservations, changes, and cancellations via phone, fax, or mail.
• Support Sales & Marketing with general office duties and reports.

Job description

Sales Executive - Jakarta Marriott Hotel Gelora

Central Jakarta Marriott

Posted 6 days ago

Job Viewed

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jl. Gelora V No.15, Central Jakarta, Jakarta, Indonesia, 10270
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing