Growth-Focused Performance Marketer: Lead Gen & Optimization

Cartrack Technologies Indonesia; Jawa Barat; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Central Jakarta Marriott is seeking a dedicated sales professional to promote brand awareness and maximize revenue while maintaining guest loyalty. This on-site role focuses on upselling, presenting preview packages, and guiding potential owners through sales opportunities.

Responsibilities include explaining attendance requirements for presentations, confirming eligibility for tours, and addressing guest questions about facilities and services to deliver a superior Marriott experience.

Responsibilities

• Promote brand awareness and maintain guest loyalty using effective sales techniques.
• Identify opportunities to up-sell and sell enhancements to create a better Marriott experience.
• Explain details and requirements for attending a sales presentation to potential owners.

Job description

Job Description

Central Jakarta Marriott

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jl. Gelora V No.15, Central Jakarta, Jakarta, Indonesia, 10270
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance