Sales Operations Intern

Kenvue; Jakarta Pusat; Hybrid; IDR 55,800,000 - 78,120,000; Full time

Job summary

Kenvue invites applications for a Sales Operations Intern based in Indonesia. You will join a global team and support transformation programs, including Customer Readiness Transition and Distributor Renewal initiatives.

This six-month internship offers hands-on exposure to Order-to-Cash processes, cross-functional collaboration, and practical business operations experience. Ideal candidates are 3rd or 4th year students in Business, Economics, or related fields, with strong Excel skills, detail

Qualifications

• Currently a 3rd or 4th year university student.
• Pursuing Business Administration, Economics, Legal Management or related disciplines.
• Basic understanding of project management and business operations.
• Excellent communication and stakeholder coordination skills.
• Proficient in Microsoft Excel for data tracking and reporting.
• Willingness to work onsite Tue-Thu; remote Mon & Fri.

Responsibilities

• Manage and organize incoming customer-related requests and documentation.
• Maintain trackers and dashboards to monitor project progress and deliverables.
• Prioritize requests based on business impact, urgency, and timelines.
• Coordinate with cross-functional stakeholders to facilitate timely completion.
• Follow up on outstanding actions and ensure proper resolution.
• Maintain accurate and well-structured records to support transparency.
• Support administrative and project coordination activities for strategic initiatives.
• Contribute to process improvements that enhance efficiency and customer experience.

Skills

Project management

Business operations

Communication

Stakeholder coordination

Education

Business Administration

Economics

Legal Management

Accountancy

Tools

Microsoft Excel

Job description

Kenvue is currently recruiting for a:

Sales Operations Intern

What we do

AtKenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

SFE & Capability Development Manager

Location:

Asia Pacific, Indonesia, Jawa, Jakarta Raya

Work Location:

Hybrid

What you will do

Looking to gain hands-on experience in a global organization and make a real impact from day one? We are seeking a highly motivated, detail-oriented, and proactive Sales Operations Intern to support key business transformation initiatives, including the Customer Readiness Transition Project, and the Distributor Agreement Renewal Program.

In this role, you will work closely with Sales, Legal, Operations, and other cross-functional teams to help ensure seamless customer operations, efficient Order-to-Cash (O2C) processes, and successful execution of strategic business programs. This is an excellent opportunity to develop project coordination, stakeholder management, and business operations skills while making a meaningful contribution to the business.

Our Internship Program is a six-month experience to help final year/recent bachelor's degree students to develop leadership, analytical and communication skills through practical business experience and ongoing training & development, coaching and mentorship. This role will enable the intern to have real-life work application of concepts and theories learned in the classroom.This is a full-time (40 hours per week) assignment offered aiming to start as soon as possible. Target duration of the program is from November 2026 to June 2027.

What You Will Do

The intern will primarily support the Customer Readiness Transition Project, which involves managing and coordinating customer-related requests such as:

• Official business and contractual letters
• Program agreements and mechanisms
• Return commitments
• Legal and operational documentation
• Other customer-facing operational requests

You will help organize, track, prioritize, and monitor these requests to ensure timely execution and minimize business disruption.

Key Responsibilities

• Manage and organize incoming customer-related requests and documentation.
• Maintain trackers and dashboards to monitor project progress and key deliverables.
• Prioritize requests based on business impact, urgency, and timelines.
• Coordinate with cross-functional stakeholders to facilitate timely completion of requirements.
• Follow up on outstanding actions and ensure proper resolution of requests.
• Maintain accurate and well-structured records to support process transparency and compliance.
• Support administrative and project coordination activities for strategic business initiatives.
• Contribute to process improvements that enhance operational efficiency and customer experience.

What We Are Looking For

• Currently a 3rd or 4th year university student from a reputable institution preferably taking Business Administration, Economics, Legal Management, Accountancy, or related disciplines.
• Basic understanding of project management and business operations.
• Excellent communication and stakeholder coordination skills. Comfortable working collaboratively with diverse teams.
• Highly proficient in Microsoft Excel for data tracking, analysis, and reporting.
• Strong organizational skills and attention to detail.
• Proactive, resourceful, and able to manage multiple priorities in a fast-paced environment.
• Willingness to go onsite/work at office from Tuesdays to Thursdays. Work from home is Mondays and Fridays.

What You'll Gain

• Hands-on experience supporting strategic business and transformation projects.
• Exposure to Sales Operations and Order-to-Cash (O2C) processes.
• Opportunity to work with cross-functional teams, including Sales, Legal, Customer Service, and Operations.
• Development of project management, stakeholder management, and business process improvement skills.
• Practical experience in a global corporate environment that will help prepare you for future career opportunities.

If you're eager to learn, enjoy solving problems, and want to make an impact while building valuable business skills, we'd love to hear from you.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.