We are seeking a results-driven Mum & Baby Sales Manager to lead our market expansion in Indonesia. This role will be responsible for driving sales growth, building channel partnerships, and strengthening our brand presence across Indonesia's fast-growing mum & baby retail landscape.
Indonesia is the largest market in Southeast Asia with a high birth rate and rapidly expanding middle class — presenting a significant opportunity for mum & baby brands. We are looking for someone with deep local market knowledge and established relationships with key retail partners.
Key Responsibilities
- Develop and nurture long-term relationships with key mum & baby retail chains, distributors, and independent stores across Indonesia
- Identify and convert new sales opportunities within the mum & baby market, expanding channel coverage in both modern retail and traditional trade
- Consistently achieve and exceed quarterly and annual sales targets through data-driven sales strategies
- Negotiate trading terms, listing agreements, and promotional calendars with retail partners
- Monitor and analyze market trends, competitor activities, pricing strategies, and evolving consumer preferences in the Indonesian mum & baby space
- Provide actionable insights to the product and marketing teams to enhance product positioning and market competitiveness
- Track category performance and emerging sub-segments (feeding, diapering, nursery, travel gear, etc.)
3. Inventory & PSI Management
- Implement effective PSI (Purchase-Sales-Inventory) management to maintain optimal stock levels and minimize out-of-stock or overstock situations
- Utilize sales data and demand forecasting to optimize replenishment cycles and stock allocation across channels
- Coordinate with supply chain and logistics teams to ensure timely delivery to retail partners
4. Product Expertise
- Maintain deep product knowledge across our mum & baby portfolio, staying current on industry trends, safety standards, and innovations
- Conduct product training sessions for retail staff and distributor sales teams
- Serve as the go-to product expert for clients, addressing inquiries with authority and accuracy
5. Retail Excellence & Brand Visibility
- Conduct regular store visits to key retail locations, ensuring excellent in-store execution and planogram compliance
- Manage and deploy POSM (Point of Sale Materials) including display stands, posters, brochures, shelf talkers, and promotional materials
- Collaborate with the marketing team to execute in-store activations, demo events, and promotional campaigns that drive brand awareness and sell-through
Requirements
- 5+ years of proven sales experience, preferably within the mum & baby, FMCG, or consumer goods industry in Indonesia
- Strong understanding of the Indonesian mum & baby retail landscape, market trends, and consumer purchasing behavior
- Demonstrated track record of managing key accounts and achieving sales growth targets
- Experience with PSI management, demand forecasting, or category management is highly valued
- Excellent communication, negotiation, and interpersonal skills — fluent in Bahasa Indonesia and English (both written and spoken)
- Bachelor's degree in Business, Marketing, or a related field
- Self-motivated and able to work both independently and collaboratively within a cross-functional team
- Willingness to travel within Indonesia for store visits and partner meetings (approximately 40-50% travel)
Preferred Qualifications (Nice to Have)
- Established relationships with key Indonesian mum & baby retailers such as Mothercare Indonesia, Babyshop, Lilla (Sociolla), Sonobebe, Babywise, Suzanna, or regional/local baby shop chains
- Experience working with e-commerce platforms (Tokopedia, Shopee, Lazada) in the mum & baby category
- Understanding of BPOM and SNI regulatory requirements for baby products in Indonesia
- Experience launching new brands or product lines in the Indonesian market