Sales Consultant

Universitas Ciputra Surabaya; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Universitas Ciputra Surabaya is seeking a full-time Sales Consultant on-site in Surabaya to engage prospective students and their families, assess their needs, and provide tailored consultations to drive enrollment. You will deliver high-quality customer service, advise on academic programs, and build strong relationships through the admissions process.

The ideal candidate possesses strong sales and communication skills, a customer-first mindset, and the ability to work collaboratively

Qualifications

• Strong expertise in Sales Consulting and guiding clients toward informed decisions.
• Excellent communication and interpersonal skills to build relationships with clients.
• Commitment to delivering exceptional customer service and maintaining high customer satisfaction.
• Ability to work in a collaborative, on-site environment in Surabaya.

Responsibilities

• Engage prospective students and families to drive enrollment.
• Provide tailored consultations and advise on academic programs.
• Deliver high-quality customer service throughout the admissions process.
• Build strong relationships and ensure overall satisfaction during the process.

Skills

Sales Consulting

Communication

Customer Service

Problem-solving

Education

Bachelor's degree in Business/Marketing or related field

Job description

Responsibilities

This is a full-time, on-site role for a Sales Consultant located in Surabaya. The Sales Consultant will be responsible for engaging prospective students and their families, understanding their needs, and providing tailored consultations to drive enrollment. Daily tasks include delivering high-quality customer service, advising on academic programs, building strong relationships, and ensuring overall customer satisfaction throughout the admission process. Collaboration, communication, and attention to detail will be essential in this role.

Requirements

Qualifications

• Strong expertise in Sales Consulting and Consulting, with the ability to guide clients toward informed decisions.
• Excellent Communication and interpersonal skills to effectively convey information and build relationships with clients.
• Commitment to delivering exceptional Customer Service and maintaining high standards for Customer Satisfaction.
• Ability to work in a collaborative, on-site environment in Surabaya.
• Proficiency in problem-solving and a results-oriented mindset.
• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Familiarity with the education sector and understanding of academic program structures is an advantage.