Sales Advisor

Watches Trader; Denpasar; On-site; IDR 70,000,000 - 120,000,000; Full time

Job summary

Watches Trader in Bali seeks a passionate sales professional to deliver outstanding customer service for our premium watch collection. You will greet customers, understand preferences, and demonstrate product features to help them choose the right timepiece.

The role emphasizes achieving sales targets through strong product knowledge, maintaining an organized and brand-aligned store, and collaborating with marketing on promotions.

Qualifications

• 2+ years experience in sales or customer service, preferably luxury retail or premium goods.
• Excellent communication and interpersonal skills with ability to build rapport and deliver exceptional experiences.
• Strong passion for fashion, luxury goods, and customer engagement.
• Solid product knowledge and ability to educate customers on features and benefits.
• Proven track record of achieving or exceeding sales targets.
• Willing to work weekends and public holidays.

Responsibilities

• Provide outstanding and personalised customer service by greeting, assisting, and building strong relationships with customers in a friendly and professional manner
• Recommend products and deliver expert advice based on customer preferences and needs
• Demonstrate and explain the features and benefits of our premium watch collection
• Achieve and exceed individual and team sales targets through effective selling techniques and strong product knowledge
• Maintain a thorough understanding of product range, pricing, industry trends, and company policies
• Ensure the sales floor is well‑organised, visually appealing, and aligned with brand standards
• Support inventory management, merchandising, and overall store presentation
• Collaborate with the sales and marketing team to implement promotions, campaigns, and share best practices

Skills

Customer service

Sales

Communication

Luxury retail

Relationship building

Team collaboration

Education

High school diploma or equivalent

Tools

POS software

Job description

• Provide outstanding and personalised customer service by greeting, assisting, and building strong relationships with customers in a friendly and professional manner
• Recommend products and deliver expert advice based on customer preferences and needs
• Demonstrate and explain the features and benefits of our premium watch collection
• Achieve and exceed individual and team sales targets through effective selling techniques and strong product knowledge
• Maintain a thorough understanding of product range, pricing, industry trends, and company policies
• Ensure the sales floor is well‑organised, visually appealing, and aligned with brand standards
• Support inventory management, merchandising, and overall store presentation
• Collaborate with the sales and marketing team to implement promotions, campaigns, and share best practices

What We’re Looking For

• Minimum 2 years of experience in sales or customer service, preferably in luxury retail, fashion, or premium goods industry (Fresh graduates are welcome to apply)
• Excellent communication and interpersonal skills with the ability to build rapport and deliver exceptional customer experiences
• Strong passion for fashion, luxury goods, and customer engagement
• Solid product knowledge and the ability to educate customers on features and benefits
• Proven track record of achieving or exceeding sales targets
• Adaptable, proactive, and able to thrive in a fast‑paced and dynamic environment
• Proficient in English and Bahasa Indonesia
• Willing to work on weekends and public holidays