Sales Admin & Proposals Coordinator

Pt Intiland Development Tbk; Surabaya ꦱꦸꦫꦧꦪ; Presencial; IDR 66 960 000 - 133 920 000; Tempo integral

Resumo da oferta

JW Marriott Surabaya is seeking a Sales & Marketing professional to promote brand awareness, build and maintain client relationships, and manage proposals and contracts through the sales cycle, from initial contact to closing. You will identify opportunities, develop target lists, and present compelling solutions to potential customers.

You will answer inquiries by phone and email, coordinate with overseas offices, operations, and accounting, and prepare written quotations and event orders.

Qualificações

• Fluent in English required.
• 3-5 years Sales & Marketing experience in freight forwarding industry.
• Associates or better degree or equivalent qualification.

Responsabilidades

• Promote, develop target list and initiate contact with potential customers.
• Introduce the company and services to potential customers and build relationships.
• Demonstrates products and services and assist customers with consultative selling.
• Work with customers to understand their needs and align products/services.
• Prepare written proposals/quotations for clients.
• Coordinate internal sales efforts with overseas offices and departments.
• Maintain relationships and provide business reviews to clients.
• Develop market insights and value for clients.

Conhecimentos

Fluent English

Client-facing

Communication

Time management

Negotiation

Formação académica

Associates or better

Descrição da oferta de emprego

Job Description

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Jalan Embong Malang 85-89, Surabaya Jawa 60261, Indonesia
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description

**Description**
Job Duties - Essential Functions of the Job:

• Promoting, develop target list and initiate contact with potential customers through a relationship based approach such as sales phone calls and cold calling.
• Introduce the company and the company's services to potential customers and build and maintain ongoing relationships.
• Demonstrates products and services to existing and potential customers and assisting them for solutions by means of consultative selling.
• Work with customers to understand and identify their strategic vision, objectives and needs while aligning our products and services.
• Increases business with established and new customers over time.
• Develop clear and effective written proposals and/or quotations for existing and/or potential clients.
• Manages resolutions of customer complaints or problems.
• Coordinates the sales effort internally with overseas offices, operations, customer service and accounting department.
• Continually maintaining and developing the business and provide Business Review presentations to clients.
• Analyzes market potential and determine value of existing and potential client value to the organization.
• Controls, Monitors and Resolves Account Receivables of clients on timely basis and ensure it is kept current.
• Achieves and maintain profitable business consistent with the company's goals.
• Create and implement the Quality objectives for Sales Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.

Skill and Abilities:

• Fluent in English
• Strong client-facing skills and effective selling to an executive, owner, and or decision maker with a consultative approach
• Strong entrepreneurial experience and goal-driven focus.
• Excellent verbal and written communication skills
• Plans, organizes and uses time efficiently and effectively.
• Dependable, follows instructions, responds to management direction
• Ability to meets challenges with resourcefulness
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal personnel.
• Excellent planning and organizational skills.
• The ability to work in a fast-paced environment.

**Qualifications**
**Education**
**Preferred**

• Associates or better

**Experience**
**Preferred**

• 3-5 years: Sales & Marketing Freight Forwarding Industry