Sales Account Manager

Red Hat; Jakarta Pusat; On-site; IDR 240,000,000 - 420,000,000; Full time

Job summary

Red Hat in Indonesia is seeking a Sales Account Manager to drive growth and customer success within assigned accounts. You will own key customers, develop and execute account strategies aligning Red Hat’s open hybrid cloud solutions with business priorities.

You will lead the full sales cycle, engage stakeholders from technical to business, and collaborate with internal teams to deliver winning solutions and long-term customer success.

Qualifications

• 5–7 years of technology or software sales experience.
• Proven record of meeting or exceeding annual sales targets.
• Strong understanding of end-to-end sales process from prospecting to closing.
• Familiarity with Red Hat’s portfolio or similar technologies such as Linux, Kubernetes, and hybrid cloud.
• Excellent communication, presentation, and negotiation skills for technical and business audiences.

Responsibilities

• Develop and execute account plans to achieve or exceed sales targets within assigned territory or segments.
• Engage key customer stakeholders to understand goals and position Red Hat solutions.
• Drive the full sales cycle from lead qualification through proposal, negotiation, and close.
• Identify and expand opportunities across Red Hat’s product portfolio, including Linux, OpenShift, and Ansible.
• Maintain accurate pipeline management and forecasting in the CRM system, following MEDDPICC and sales best practices.
• Collaborate with Solution Architects, Product Specialists, Partner Sales, and Deal Management to deliver winning solutions.
• Work with channel partners and service teams to accelerate adoption and ensure long-term customer success.

Skills

Account management

Sales strategy

Negotiation

Stakeholder engagement

CRM proficiency

Open-source / Linux

Team collaboration

Education

Bachelor's degree in Business, Marketing, or technical discipline

Tools

CRM tools

Forecasting tools

Deal Management

Job description

The Red Hat Sales team is looking for an Sales Account Manager to drive growth and customer success within assigned Red Hat accounts in Indonesia. In this role, you will take ownership of key customers, developing and executing account strategies that align Red Hat’s open hybrid cloud solutions with their business and technology priorities.

What You Will Do

• Develop and execute account plans to achieve or exceed sales targets within assigned territory or customer segments.
• Engage key customer stakeholders, from technical teams to business decision makers, to understand their goals and position Red Hat solutions that address their needs.
• Drive the full sales cycle, from lead qualification through proposal, negotiation, and close, ensuring a positive customer experience throughout.
• Identify and expand opportunities across Red Hat’s product portfolio, including Linux, OpenShift, and Ansible, driving both new and renewal business.
• Maintain accurate pipeline management and forecasting in the CRM system, following MEDDPICC and other Red Hat sales best practices.
• Collaborate closely with internal teams—including Solution Architects, Product Specialists, Partner Sales, and Deal Management—to structure and deliver winning solutions.
• Work with channel partners and service teams to accelerate adoption and ensure long-term customer success.
• Stay informed about market trends and competitors, continuously improving your ability to articulate Red Hat’s differentiated value proposition.

What You Will Bring

• 5–7 years of experience in technology or software sales, preferably in infrastructure, cloud, or open-source solutions.
• Proven record of meeting or exceeding annual sales targets through disciplined sales execution.
• Strong understanding of the end-to-end sales process, from prospecting to closing complex opportunities.
• Familiarity with Red Hat’s portfolio or similar technologies such as Linux, Kubernetes, and hybrid cloud platforms.
• Excellent communication, presentation, and negotiation skills, with the ability to engage both technical and business audiences.
• Strong organizational skills and proficiency in CRM tools for pipeline management and forecasting.
• A team-oriented mindset, with the ability to collaborate effectively across functions and geographies.
• Bachelor’s degree in Business, Marketing, or a technical discipline.
• Strong communication to work effectively across regional and global teams.
• Willingness to travel as needed to support customers and partners.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.