RevOps Salesforce Administrator - Sprint Lead

Xendit; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Xendit is seeking a hands-on Salesforce Administrator to own the GTM platform, lead CI sprints, and coordinate with engineers to keep Salesforce and integrated tools healthy. You’ll configure declarative features, manage key sales tools, and write clear specifications for developers.

You’ll collaborate with the CRM Transformation Lead and Salesforce Engineers to move platform enhancements in a predictable cadence, triage requests, and ensure data quality and user adoption across multiple markets

Qualifications

• 2-5 years of experience as a Salesforce Administrator or in a similar hands-on platform administration role.
• Hands-on proficiency with declarative Salesforce configuration — Flow Builder, validation rules, permission sets and sharing rules, page layouts, reports and dashboards.
• Experience running or contributing to sprint-based delivery — backlog grooming, sprint planning, and retros.
• Clear written and verbal communication — you can explain a configuration trade-off to a non-technical stakeholder and write a spec an engineer can build.
• Comfortable operating with a small team, holding ambiguity, and making prioritization calls independently.
• Experience in performing systems configuration for Salesforce integrated 3rd party platforms.
• Comfortable and proactive in engaging 3rd party vendor CSMs when required during implementation of new enhancements.

Responsibilities

• Lead Continuous Improvement sprints: own the CI backlog and co-run it with the CRM Transformation Lead as a sprint cadence — planning, prioritization, and review.
• Perform basic Salesforce configuration: build and maintain Flow Builder automation, validation rules, permission sets and sharing rules, page layouts, and reports/dashboards.
• Manage other Salesforce integrated Sales tools (e.g. DealOps, Gong.io, DocuSign, Spotdraft) to take over the maintenance post-implementation and coordinate with external vendors.
• Triage and scope enhancement requests from Sales, CS, Finance, and other stakeholders; write clear specs for Engineer build.
• Maintain platform health: monitor data quality, user access, and adoption across Salesforce and integrated platforms; flag risks.
• Partner with Salesforce Engineers: keep CI sprint board unblocked and run UAT on Engineering deliverables.
• Support project delivery: assist CRM Transformation Lead and Engineers on larger rollouts with configuration, testing, and UAT support.
• Maintain documentation and governance: keep configurations and decisions documented for knowledge sharing.

Skills

Salesforce

Flow Builder

Validation Rules

Permission Sets

Sharing Rules

Reports & Dashboards

CI Sprint

Tools

DealOps

Gong.io

DocuSign

Spotdraft

Job description

Xendit is seeking a hands-on Salesforce Administrator to own the GTM platform, lead CI sprints, and coordinate with engineers to keep Salesforce and integrated tools healthy. You’ll configure declarative features, manage key sales tools, and write clear specifications for developers.

You’ll collaborate with the CRM Transformation Lead and Salesforce Engineers to move platform enhancements in a predictable cadence, triage requests, and ensure data quality and user adoption across multiple markets