Retail Sales Assistant

PT Hla Garment Trading Indonesia; Jakarta Barat; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

PT Hla Garment Trading Indonesia is seeking a customer-focused retail associate to enhance in-store experiences in Jakarta Barat. You will understand customer needs, recommend apparel, and suggest alternatives to maximize satisfaction and sales.

Role requires handling store upkeep, merchandising, stock replenishment, and active participation in receiving shipments. Fresh graduates are welcome, and basic English is valued for customer interactions.

Qualifications

• Must be able to work according to Retail Shifts, Weekend and Public Holiday.
• Good knowledge of spoken English would be of value added.
• Fresh graduates are welcome to apply.

Responsibilities

• Provide customer service by understanding customer needs, recommending suitable apparels, and offering alternatives.
• Ascertain customer needs and wants to ensure high customer satisfaction through excellent sales service.
• Maintain, replenish and upkeep store according to brand image and standards; actively maintain a global brand image and visual merchandising standards.
• Maintain a fully stocked store and display items that match customer needs.
• Assist in receiving new shipments and keep product information up to date.

Job description

Responsible for customer’s overall instore experience by providing customer service, understanding customer’s needs, recommend suitable apparels to suite customer’s need, and offer alternative to customer.

Ascertain customer needs & wants, ensure high level of customer satisfaction through excellent sales service.

Maintain, replenish and upkeep of store according to brand image and Standards.

Actively maintains a global brand image.

Maintain outstanding store condition and visual merchandising standards.

Maintain a fully stocked store.

Recommend and display items that match customer needs.

Actively involve in the receiving of the new shipments.

Keep up to date with product information.

Accurately describe product features and benefits.

Follow all company policies and procedure.

Requirements:

Must be able to work according to Retail Shifts, Weekend and Public Holiday.

Good knowledge of spoken English would be of value added.

Customer service experience will be of valuable.

Fresh graduate are welcome to apply.