Retail Educator (Junior Manager Level)

Permata Indonesia; Jakarta Selatan; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Permata Indonesia is seeking a Retail Educator at Junior Manager level to drive retail team capability through structured training and coaching programs across stores. You will ensure brand standards, product knowledge, and selling excellence to support sales growth and improve customer experience.

Ideal candidates have 1–3 years of related experience, strong presentation and communication skills, and a solid understanding of beauty and haircare products.

Qualifications

• Bachelor's degree in any related field is required.
• Minimum 1–3 years of experience as a Retail Educator, Hair Educator, Trainer, or Brand Educator, preferably in professional haircare.
• Strong knowledge of beauty products, haircare products, scalp & hair treatments, and salon/retail education.

Responsibilities

• Deliver training and coaching programs to retail staff to enhance product knowledge, selling skills, and service excellence.
• Conduct store visits to monitor training effectiveness and brand standards.
• Support onboarding for new hires, product launches, and retail campaigns.

Skills

Presentation

Communication

Coaching

Customer service

Education

Bachelor's degree

Tools

PowerPoint

Excel

Job description

About the job Retail Educator (Junior Manager Level)

Job brief

Curranly we are hiring for Retail Educator positions for the placementat the biggest FMCG beauty company.This role is responsible for driving retail team capability through structured training and coaching programs. The position ensures the consistent implementation of brand standards, product knowledge, and selling excellence across stores, supporting sales growth and enhancing thecustomer experience.

Responsibilities

• Deliver training and coaching programs to retail staff to enhance product knowledge, selling skills, and service excellence
• Conduct store visits to monitor training effectiveness and brand standards.
• Support onboarding for new hires, product launches, and retail campaigns.

Analyze training needs based on sales performance and KPIs.

Prepare training reports and provide improvement recommendations.

Requirements

• Bachelors degree in any related field
• Minimum 1–3 years of experience as a Retail Educator, Hair Educator, Trainer, or Brand Educator, preferably in professional haircare
• Strong knowledge of beauty products,haircare products,scalp & hair treatments, and salon/retail education.
  
• Experienced in delivering product knowledge training, selling techniques, and service excellence to Beauty Advisors or Salon Consultants.
• Excellent presentation, communication, and coaching skills
• Good understanding of retail sales KPIs and brand standards.
• Willing to travel and conduct regular store/salon visits
• Proficient in Microsoft Office (PowerPoint, Excel).