Retail Channel Lead: Beauty & Offline Growth

PT. Lila Sehat Teknologi Medis; Jakarta Utara; On-site; IDR 133,920,000 - 290,160,000; Full time

Job summary

PT. Lila Sehat Teknologi Medis is seeking a results-driven Retail Channel Manager to oversee offline retail accounts across Beauty, Optical, and FMCG channels in Indonesia. You will coordinate onboarding, inventory, and store execution while driving sell-through and partner relationships.

You will develop captivating in-store displays, optimize merchandising, and build scalable offline channel models. Strong data skills and bilingual communication are essential for success in this role.

Qualifications

• 2–5 years of experience in Beauty, Cosmetics, FMCG, Retail or Optical.
• Experience in retail operations, channel operations, trade marketing or key account management.
• Strong understanding of Indonesian offline retail.
• Strong execution and project management skills.
• Good data analysis and Excel / Google Sheets skills.
• Strong communication and coordination skills.
• Fluent in Bahasa Indonesia and English.

Responsibilities

• 1. Retail Channel Operations: Manage day-to-day operations of offline retail accounts. Coordinate product onboarding, replenishment, inventory and store execution. Monitor store-level sales and sell-through performance. Identify underperforming stores and implement improvement plans. Manage communication with retail partners and store teams.
• 2. Merchandising & Store Execution: Develop and maintain product displays, POSM and in-store visibility. Optimize SKU selection and product placement. Coordinate store staff product training and incentive programs. Ensure consistent brand execution across stores.
• 3. Channel Development: Identify suitable Beauty / Optical / Multi-brand retail partners. Support commercial negotiations and new-store onboarding. Evaluate potential stores based on customer profile, traffic and sales potential. Help develop scalable offline channel models.
• 4. Offline Activation & O2O: Coordinate store launches, pop-ups, promotions and community activities. Work with Marketing / KOL teams to drive traffic to offline stores. Develop mechanisms to connect offline customers with TikTok, Instagram and e-commerce channels.

Skills

Retail operations

Channel management

Merchandising

Data analysis

Excel

Project management

Communication

Tools

Excel

Google Sheets

Job description

PT. Lila Sehat Teknologi Medis is seeking a results-driven Retail Channel Manager to oversee offline retail accounts across Beauty, Optical, and FMCG channels in Indonesia. You will coordinate onboarding, inventory, and store execution while driving sell-through and partner relationships.

You will develop captivating in-store displays, optimize merchandising, and build scalable offline channel models. Strong data skills and bilingual communication are essential for success in this role.