Resource Planning & Delivery Operations Analyst

Aliz; Jakarta Pusat; Hybrid; IDR 1,621,329,000 - 2,341,920,000; Full time

Benefits offered by this job

Hybrid work model

Career growth path

Flexible hours

Job summary

Aliz is a Google Cloud Premier Partner delivering data, ML, and AI solutions with teams in Budapest and Indonesia. We seek a Resource Planning Analyst to own Productive.io, turning data into a clear capacity picture and guiding hiring decisions.

You will sit in the PMO, collaborate with project managers daily, and design frameworks that drive fast, informed decisions and scalable delivery. Fluency in English is required.

Qualifications

• 2–4 years of experience in project coordination, PMO, resource coordination, or operations analysis at an IT services company, consultancy, system integrator, or digital agency.
• Administered PSA or project-financial tools such as Productive.io, Kantata, Certinia, BigTime, Float, Harvest/Forecast, or Jira with Tempo; configured, not only used.

Responsibilities

• Own the Productive.io configuration: users and roles, rate cards, budget and billing models (time and material, fixed price, retainer), custom fields, and workflows.
• Set up new projects and deals to a standard, including budget, rate card, staffing plan, and project tier.
• Keep data clean: weekly checks, fix errors, log configuration changes.
• Build automations and integrations that replace manual reporting.
• Run timesheet compliance and month-end data checks with Finance.
• Maintain rolling 12-week resource plan across Budapest, Indonesia, and subcontractors by skill.
• Prepare monthly capacity reports for the Strategic Resourcing forum: demand vs. capacity by skill, bottlenecks, bench trends.

Skills

Productive.io admin

Data modeling

Advanced Excel/Sheets

SQL

BI tooling

Forecasting

Stakeholder comms

Tools

Productive.io

Kantata

Certinia

BigTime

Float

Harvest/Forecast

Jira with Tempo

SQL

Job description

Aliz is a Google Cloud Premier Partner delivering data, ML, and AI solutions with teams in Budapest and Indonesia. We seek a Resource Planning Analyst to own Productive.io, turning data into a clear capacity picture and guiding hiring decisions.

You will sit in the PMO, collaborate with project managers daily, and design frameworks that drive fast, informed decisions and scalable delivery. Fluency in English is required.