Residence Service Staff BINUS Square

Yayasan Bina Nusantara; Daerah Khusus Ibukota Jakarta; On-site; IDR 33,480,000 - 61,380,000; Full time

Job summary

BINA NUSANTARA invites a friendly front desk and administrative specialist to welcome residents and guests, approve visits, manage visiting hours and required forms, and handle daily mail and room reservations.

Responsibilities include overseeing equipment lending, logging, providing information, addressing complaints, and preparing incident reports. English proficiency is essential; other languages are a plus. Fresh graduates with internship in hotel front office are welcome.

Qualifications

• Diploma (D3) in Hospitality Management/Hotel Management/Tourism or related field.
• Fresh graduates welcome, preferably with internship in hotel front office operations.
• Proficiency in English (written and spoken); proficiency in other languages is a strong plus.

Responsibilities

• Welcome residents/guests and manage parents’ visits (approval, visiting hours, and required forms).
• Handle daily mail distribution, update room availability, and manage room reservations.
• Oversee equipment lending/return, ensure good condition, and record in the logbook.
• Provide information, respond to complaints, share announcements, and elevate issues to relevant parties.
• Prepare reports on violations/incidents and maintain accurate records and correspondence.

Skills

English proficiency

Education

Diploma (D3) in Hospitality Management/Hotel Management/Tourism

Job description

Welcome residents/guests and manage parents’ visits (approval, visiting hours, and required forms).

Handle daily mail distribution, update room availability, and manage room reservations.

Oversee equipment lending/return, ensure good condition, and record in the logbook.

Provide information, respond to complaints, share announcements, and elevate issues to relevant parties.

Prepare reports on violations/incidents and maintain accurate records and correspondence.

Job Requirements :

Minimum Diploma (D3) degree in Hospitality Management/Hotel Management/Tourism or related field.

Fresh graduate are welcome to apply, preferably with internship experience in hotel front office operations.

Proficiency in English (written and spoken); Proficiency in other languages is a strong plus.

Education has become one of the basic human needs in the world. A way to enhance life, education should define its quality from the very first step. Innovation, excellence, quality are some of the traits that good education should have and induce to its students

BINA NUSANTARA started its path towards today’s grandness with a humble beginning. Hard work, dedication, commitment, and clear vision combined with the passion to educate young minds have led this institution, once a small computer course to transform into an integrated educational institution, educating generations of students over the course of thirty years.

At BINA NUSANTARA, every single element is entitled to the spirit of enhancing lives through education. Ensuring every parents that their children will receive nothing but the best in quality education, endorsing every students to achieve nothing but their personal best in various fields.

This spirit is implemented in each unit in the BINA NUSANTARA group, from BINUS International School, Undergraduate and Graduate Programs, Doctoral Program, to Training Center (Informal Education). Staff, teachers, lecturers, and students are committed in enhancing not only their lives, but also the generation as a whole.

However, the dream on becoming a World-Class Knowledge Institution never ends. BINA NUSANTARA commits to continuously learning and developing towards the future, where each step taken is a worthy contribution for achieving the goal of becoming an institution for global generation