Reserach Operations Supervisor

Astronacci; Jakarta Pusat; Vor Ort; IDR 180.000.000 - 330.000.000; Vollzeit

Zusammenfassung

Astronacci in Jakarta is seeking a Research Operations Supervisor to oversee the day-to-day operations of our Research team. You will manage workload, ensure KPI and SLA achievement, and drive efficiency across the group.

The role emphasizes proactive planning, clear ownership, and timely execution, with a focus on process improvement and team development. If you are organized, detail-oriented, and execution-driven, this is your chance to impact traders' education and research outcomes.

Qualifikationen

• Diploma (D3) or Bachelor's degree in any field.
• Up to 5 years of relevant experience in research operations, team coordination, project coordination, or related roles.
• Strong organizational and analytical skills with excellent attention to detail.
• Strong communication, follow-up, and execution skills.
• Proactive, accountable, and results-oriented.
• Comfortable working with KPIs, SLAs, deadlines, and performance targets.
• Able to manage team workloads objectively and effectively.

Aufgaben

• Manage task allocation and analyst workloads based on priorities, capacity, and deadlines.
• Monitor team KPIs, productivity, SLAs, attendance, and overall performance, and drive follow-up actions where needed.
• Ensure clear ownership, timelines, progress tracking, and completion of assigned tasks.
• Coordinate team schedules, shifts, meetings, and routine activities to ensure smooth operations.
• Identify operational bottlenecks, delays, and performance gaps, and coordinate appropriate resolutions.
• Prepare regular performance reports and operational insights for the Head of Research and Management.
• Support team development, people management, and continuous improvement initiatives.

Kenntnisse

Analytical skills

Communication skills

Team coordination

Attention to detail

Proactive mindset

Ausbildung

Diploma or Bachelor's degree

Jobbeschreibung

What YouWill Do:

We are looking for a Research Operations Supervisor to oversee the day-to-day operations of our Research team. This role is responsible for ensuring effective workload management, operational efficiency, KPI and SLA achievement, and timely execution across the team

Key Responsibilities:

• Manage task allocation and analyst workloads based on priorities, capacity, and deadlines.
• Monitor team KPIs, productivity, SLAs, attendance, and overall performance, and drive follow-up actions where needed.
• Ensure clear ownership, timelines, progress tracking, and completion of assigned tasks.
• Coordinate team schedules, shifts, meetings, and routine activities to ensure smooth operations.
• Identify operational bottlenecks, delays, and performance gaps, and coordinate appropriate resolutions.
• Prepare regular performance reports and operational insights for the Head of Research and Management.
• Support team development, people management, and continuous improvement initiatives.

Requirements:

• Minimum Diploma (D3) or Bachelor’s degree in any relevant field.
• Up to 5 years of relevant experience in research operations, team coordination, project coordination, or related roles.
• Strong organizational and analytical skills with excellent attention to detail.
• Strong communication, follow-up, and execution skills.
• Proactive, accountable, and results-oriented.
• Comfortable working with KPIs, SLAs, deadlines, and performance targets.
• Able to manage team workloads objectively and effectively.

What We’re Looking For:

We are looking for someone who is organized, proactive, detail-oriented, and execution-driven, with the ability to coordinate multiple priorities and ensure the team consistently delivers against its targets.

WorkSchedule:

Shift

• Monday: 7.45 - 16.45 WIB
• Tuesday - Friday: 8.30 - 17.30 WIB

Astronacci is a research and trading education company that focuses on helping tradersrecover from losses and find opportunities, even during market downturns. Our mission isto empower experienced traders who are struggling with stuck positions or consistentlosses in stocks, forex, and crypto. We believe success in trading isn’t just aboutluck—it’s about timing, strategy, and the right guidance. At Astronacci, we’re not justeducators, we’re market researchers, mentors, and trading partners.