Remote Tax Operations Manager

Standard Chartered Bank; Jakarta Pusat; Hybrid; IDR 180,000,000 - 300,000,000; Full time

Benefits offered by this job

Flexible working options

Wellbeing support through Unmind

Continuous learning culture

Inclusive and values-driven culture

Competitive salary and benefits

Job summary

Standard Chartered Bank is hiring a Tax Officer in Jakarta to oversee daily tax processing within Securities Services, ensuring accurate reporting and compliance. You will handle tax inquiries from local and international clients, coordinate with internal teams and regulators, and support the Tax Unit Head in daily operations.

The role requires strong knowledge of withholding tax, tax payments, and tax-reclaim activities, with at least 4 years in banking or a regulated environment.

Qualifications

• Minimum 4 years experience in banking, custody, securities services, financial services, or another regulated operational environment.
• Solid knowledge of taxation processes, particularly withholding tax, tax payments, tax reporting, and tax-reclaim activities.
• Understands regulatory compliance, operational controls, accurate reconciliation, and timely reporting.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Confident handling tax-related enquiries and coordinating with internal and external stakeholders.

Responsibilities

• Oversee daily tax processing activities and maintain a high standard of operational service.
• Respond to tax-related queries from local and international clients in a timely and professional manner.
• Process tax instructions related to custody operations, including tax reduction at source, withholding tax, tax vouchers, payments, reporting, and tax-reclaim applications.
• Ensure clients receive the correct withholding tax treatment and that tax deductions are accurately reconciled against payments made to the State Treasury.
• Ensure tax payments and reports are submitted to the relevant authorities accurately and on time.
• Monitor tax-reclaim applications and follow up with the relevant authorities as required.
• Maintain compliance with applicable tax regulations, internal policies, operational procedures, and money-laundering prevention requirements.
• Build and maintain effective relationships with internal stakeholders, clients, KSEI, stockbrokers, registrars, custodian banks, tax consultants, and tax authorities.
• Coordinate discussions across Securities Services and other relevant functions to address operational and regulatory tax matters.
• Review workflows, procedures, and system enhancements to improve efficiency, productivity, and service quality.
• Maintain complete and properly organised documentation for audit, regulatory, and operational reference.
• Guide and support team members through coaching, knowledge sharing, and updates on relevant market and regulatory developments.
• Support the Tax Unit Head and act as a backup to the Tax Manager when required.
• Promptly escape suspicious, unusual, or out-of-scope transactions through the appropriate reporting channels.

Skills

Taxation processes

Withholding tax

Tax reporting

Tax payments

Tax-reclaim activities

Job description

Standard Chartered Bank is hiring a Tax Officer in Jakarta to oversee daily tax processing within Securities Services, ensuring accurate reporting and compliance. You will handle tax inquiries from local and international clients, coordinate with internal teams and regulators, and support the Tax Unit Head in daily operations.

The role requires strong knowledge of withholding tax, tax payments, and tax-reclaim activities, with at least 4 years in banking or a regulated environment.