Remote SysAdmin Manager — AI-Driven Hosting Ops

Hostinger; Daerah Istimewa Yogyakarta; On-site; IDR 279,000,000 - 468,720,000; Full time

Benefits offered by this job

360 Growth

Freedom & responsibility

Wellness simplified

Work hard - play hard

Job summary

Hostinger is seeking a hands-on SysAdmins Manager to lead the Indonesian Web Hosting SysAdmin team. You will oversee shift coverage, incident response, and collaborate with global teams in Lithuania and Brazil to ensure uptime and performance across 1,600+ servers.

You will spend half your time hands-on with Linux, CloudLinux, and web hosting stacks, and half on people management, hiring, coaching, and health of the team. English proficiency required.

Qualifications

• 3+ years supporting enterprise-scale Linux environments.
• 1+ years leading or mentoring an engineering or sysadmin team, ideally with on-call rotations.
• Hands-on experience with the web hosting stack: cPanel/WHM, LiteSpeed, Apache or Nginx, MariaDB/MySQL, CloudLinux (LVE, CageFS).

Responsibilities

• Design and manage Indonesian Web Hosting SysAdmin team rotation; you are not on it.
• Own incident response: acknowledge, communicate with customers, postmortems, SLA adherence.
• Act as escalation point for Customer Success on complex hosting/security cases.
• Stay hands-on across fleet: diagnose, optimize and fix with CloudLinux, LiteSpeed, MariaDB, cPanel/WHM.
• Deliver long-term engineering/automation with Ansible, Prometheus, Grafana.
• Drive AI adoption in operations: automated ticket resolution and runbooks.
• Hire, onboard and coach; run weekly reporting and quarterly reviews.
• Coordinate daily with Lithuanian & Brazilian SysAdmin teams and product teams.

Skills

Linux

cPanel/WHM

Web hosting

Automation

Ansible

Bash

Python

Security hardening

Team leadership

English

Tools

Prometheus

Grafana

MariaDB/MySQL

CloudLinux

Imunify360

Monarx

Job description

Hostinger is seeking a hands-on SysAdmins Manager to lead the Indonesian Web Hosting SysAdmin team. You will oversee shift coverage, incident response, and collaborate with global teams in Lithuania and Brazil to ensure uptime and performance across 1,600+ servers.

You will spend half your time hands-on with Linux, CloudLinux, and web hosting stacks, and half on people management, hiring, coaching, and health of the team. English proficiency required.