Indonesian Web Hosting SysAdmin Lead | AI-Driven Ops

Hostinger; Kota Yogyakarta; Hybrid; IDR 446,400,000 - 669,600,000; Full time

Benefits offered by this job

360 Growth opportunities

Home office budget

Wellness program

Team events & milestones

Job summary

Hostinger is seeking a hands-on Web Hosting SysAdmin Manager to lead the Indonesian team. You will own shift coverage, incident response, and escalation for complex hosting issues while staying connected with engineering, Customer Success and product management.

You will work closely with teams in Lithuania and Brazil, mentoring staff, driving automation with Ansible and monitoring with Prometheus/Grafana, and supporting uptime for millions of customers globally.

Qualifications

• 3+ years supporting enterprise-scale Linux environments.
• 1+ years leading or mentoring an engineering or sysadmin team.
• Hands-on experience with web hosting stack: cPanel/WHM, LiteSpeed, Apache/Nginx, MariaDB/MySQL, CloudLinux.

Responsibilities

• Lead the Indonesian Web Hosting SysAdmin team and design fair rotation (not on-call).
• Own incident response within your window, including customer communication and postmortems.
• Be the escalation point for complex hosting and security cases with Customer Success.
• Stay hands-on across the hosting stack: diagnose, optimise and fix.
• Deliver long-term automation with Ansible/AWX, Prometheus and Grafana to reduce repetitive work.
• Drive AI adoption in operations and faster runbooks.
• Hire, onboard and coach; report on KPIs and reviews.
• Coordinate daily with international teams and product to make technical calls.

Skills

Linux administration

Team leadership

Web hosting stack

Security hardening

Automation scripting

English proficiency

On-premises hardware

Incident response

Tools

Ansible

Bash

Python

cPanel/WHM

Job description

Hostinger is seeking a hands-on Web Hosting SysAdmin Manager to lead the Indonesian team. You will own shift coverage, incident response, and escalation for complex hosting issues while staying connected with engineering, Customer Success and product management.

You will work closely with teams in Lithuania and Brazil, mentoring staff, driving automation with Ansible and monitoring with Prometheus/Grafana, and supporting uptime for millions of customers globally.