SysAdmin Manager - Web Hosting (Indonesia)

Hostinger; Jakarta Pusat; On-site; IDR 360,000,000 - 600,000,000; Full time

Benefits offered by this job

Learning opportunities

Home office budget

Headspace subscriptions

Wellbeing days

Job summary

Hostinger is seeking a hands-on SysAdmins Manager to lead the Indonesian Web Hosting SysAdmin team. You’ll balance engineering tasks with people leadership, owning shift coverage, incident response, and escalation for complex hosting scenarios while coordinating with global teams in Lithuania and Brazil.

You’ll stay technically active, optimize CloudLinux, LiteSpeed, and MariaDB, and drive automation with Ansible, Prometheus and Grafana.

Qualifications

• 3+ years supporting enterprise-scale Linux environments, including database and web-server performance tuning.
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Responsibilities

• Lead the Indonesian Web Hosting SysAdmin team and own its shift coverage; design rotation and ensure coverage.
• Own incident response within your window; communicate with customers and postmortems within SLA.
• Act as sysadmin escalation point for Customer Success on complex hosting and security cases.
• Stay hands-on across CloudLinux, LiteSpeed, cPanel/WHM, MariaDB/MySQL; diagnose, optimise and fix.
• Deliver long-term engineering and automation with Ansible/AWX, Prometheus and Grafana to remove repetitive shift work.
• Drive AI adoption in operations: automated ticket resolution, AI-assisted diagnosis and faster runbooks.
• Hire, onboard and coach; run weekly reporting, team KPIs and quarterly performance reviews.
• Coordinate with Lithuanian and Brazilian SysAdmin teams, WH engineering and product; make technical calls when needed.

Skills

Linux administration

Team leadership

Web hosting stack

Security hardening

Scripting/Automation

English proficiency

On-premises infrastructure

Interviewing/hiring

Tools

Ansible/AWX

Prometheus

Grafana

cPanel/WHM

LiteSpeed

Apache/Nginx

MariaDB/MySQL

CloudLinux

Job description

Hostinger is seeking a hands-on SysAdmins Manager to lead the Indonesian Web Hosting SysAdmin team. You’ll balance engineering tasks with people leadership, owning shift coverage, incident response, and escalation for complex hosting scenarios while coordinating with global teams in Lithuania and Brazil.

You’ll stay technically active, optimize CloudLinux, LiteSpeed, and MariaDB, and drive automation with Ansible, Prometheus and Grafana.