Remote Medical Onboarding Specialist

AlleyCorp

Indonesia

Remote

IDR 716,589,000 - 1,164,457,000

Full time

14 days+
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Benefits offered by this job

Flexible PTO
HMO coverage

Job summary

Ansible Health is seeking an Onboarding Specialist / Medical VA to guide new patients through onboarding while handling essential clinical admin duties. The role blends customer service with medical documentation, supporting clinicians and ensuring smooth patient transitions.

The candidate should excel in English, be highly organized, and able to manage multiple priorities. This remote, offshore position serves patients in US time zones and supports a patient-centric care delivery model.

Qualifications

  • Bachelor's degree in healthcare or related field.

Responsibilities

  • Guide new patients through onboarding and provide essential clinical administrative support.
  • Coordinate patient communications across channels (phone, email, etc.).
  • Process referrals and manage medical records.
  • Enter clinical data, surveys, RPM/RTM data streams.
  • Schedule and coordinate patient appointments.
  • Attend clinical meetings and take notes.
  • Collaborate with physicians, engineers and care team members.
  • Resolve patient issues with professional communication.
  • Meet performance metrics and incentive criteria.

Skills

Customer service
Care coordination
English proficiency
Attention to detail
Multitasking
CRM/EMR proficiency
Typing 60 WPM+
Remote work setup
US EST availability

Education

Bachelor's degree in healthcare or related field

Tools

CRM software
EMR software
Google Workspace/Office apps

Job description

Ansible Health is seeking an Onboarding Specialist / Medical VA to guide new patients through onboarding while handling essential clinical admin duties. The role blends customer service with medical documentation, supporting clinicians and ensuring smooth patient transitions.

The candidate should excel in English, be highly organized, and able to manage multiple priorities. This remote, offshore position serves patients in US time zones and supports a patient-centric care delivery model.

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