Remote Healthcare Solutions Specialist

Zurich Insurance; Jakarta Timur; Hybrid; IDR 70,000,000 - 90,000,000; Full time

Benefits offered by this job

Equal opportunity employer

Positive work culture

Job summary

Zurich Insurance in Jakarta Timur is seeking a motivated individual to manage daily maintenance and implementation of customer solutions. This role requires strong communication skills and an ability to analyze customer needs.

The ideal candidate will have 2-5 years of experience in health insurance or healthcare services and hold a relevant degree. At Zurich, we focus on innovative solutions to protect our customers and empower growth.

Qualifications

• 2–5 years of experience in health insurance, hospitals, clinics, or healthcare services.
• Strong understanding of treatment flow, benefit plans, and claims.
• Ability to analyze customer needs with a service-oriented mindset.

Responsibilities

• Design customer service solutions with internal Zurich teams.
• Build strong working relationships with customers and brokers.
• Ensure compliance of program with management information.
• Identify opportunities to improve customer knowledge and sales.

Skills

Experience in health insurance

Interpersonal and communication skills

Service-oriented mindset

Detail-oriented

Understanding of healthcare processes

Education

Diploma/Bachelor’s degree in Public Health

Job description

Zurich Insurance in Jakarta Timur is seeking a motivated individual to manage daily maintenance and implementation of customer solutions. This role requires strong communication skills and an ability to analyze customer needs.

The ideal candidate will have 2-5 years of experience in health insurance or healthcare services and hold a relevant degree. At Zurich, we focus on innovative solutions to protect our customers and empower growth.