Remote Farm Tech Support and Training Specialist
Id7U Pt Multi Farmindo Jaya
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Descripción de la vacante
WhatJobs Direct is seeking a Remote Farm Management Software Specialist to support and train farmers and agribusinesses on our farm management software. This fully remote role focuses on implementation success, practical guidance, and ongoing client satisfaction to optimize operations and profitability.
You will deliver online training, assist with setup and data migration, and create helpful guides while collaborating with product teams to continually improve the software and customer
Formación
- Bachelor's degree or higher in Agricultural Science, Agronomy, Computer Science, Information Technology, or related field.
- Minimum 3 years in technical support, customer success, or similar, preferably in AgTech.
- Strong knowledge of farm operations and common agricultural challenges.
- Experience with farm management software or ERP systems.
Responsabilidades
- Provide remote technical support and troubleshooting for users of farm management software.
- Conduct online training sessions and webinars to educate clients on features.
- Assist clients with software setup, configuration, and data migration.
- Develop user guides, FAQs, and knowledge base articles.
- Gather feedback and work with product team to identify improvements.
- Advise clients on best practices for data management and operational planning.
- Stay updated on new features and agricultural tech developments.
- Help improve customer support processes and strategies.
Conocimientos
Educación
Herramientas
Descripción del empleo
WhatJobs Direct is seeking a Remote Farm Management Software Specialist to support and train farmers and agribusinesses on our farm management software. This fully remote role focuses on implementation success, practical guidance, and ongoing client satisfaction to optimize operations and profitability.
You will deliver online training, assist with setup and data migration, and create helpful guides while collaborating with product teams to continually improve the software and customer
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