Remote Customer Support Assistant

PT Ocean Global Mandiri; Jakarta Utara; Remote; IDR 50,220,000 - 72,540,000; Full time

Benefits offered by this job

Fully remote work

Training provided

Regular payments

Job summary

PT Ocean Global Mandiri is seeking a customer service representative to handle inquiries online. You will answer questions, process requests, and provide basic information following clear instructions.

This remote role offers flexible options (full-time or part-time) and training, with regular payments. Successful candidates should have basic computer and internet skills and a willingness to learn.

Qualifications

• Basic computer and internet skills.
• Ability to follow instructions.
• Willingness to learn.

Responsibilities

• Answer customer questions through online channels.
• Process incoming requests.
• Provide basic information according to instructions.
• Update customer information in the system.
• Forward complex questions to the appropriate team member.
• Keep simple records of customer requests.

Skills

Basic computer skills

Follow instructions

Willingness to learn

Job description

Answer customer questions through online channels;

Process incoming requests;

Provide basic information according to instructions;

Update customer information in the system;

Forward complex questions to the appropriate team member;

Keep simple records of customer requests.

Requirements:

Basic computer and internet skills;

Ability to follow instructions;

Willingness to learn.

We offer:

Fully remote work;

Full-time or part-time options;

Training provided;

Regular payments;