Remote Community Engagement & Participant Liaison

TSMG Holding; Jawa Barat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

TSMG Holding is seeking proactive Point of Contact Coordinators to build relationships with local communities and businesses in Indonesia. You will recruit participant groups, coordinate project activities, and act as the main liaison between participants and the operations team.

Ideal candidates communicate clearly, manage multiple schedules, and work independently on a flexible, project-based engagement with remote coordination and occasional in-person meetings.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and community groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules simultaneously.
• Confident with email, spreadsheets, messaging apps, and online meetings.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete the required onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Excellent communication

Organizational skills

Time management

Multitasking

Independent work

Remote coordination

Tools

Email

Spreadsheets

Messaging apps

Online meetings

Job description

TSMG Holding is seeking proactive Point of Contact Coordinators to build relationships with local communities and businesses in Indonesia. You will recruit participant groups, coordinate project activities, and act as the main liaison between participants and the operations team.

Ideal candidates communicate clearly, manage multiple schedules, and work independently on a flexible, project-based engagement with remote coordination and occasional in-person meetings.