Quality Assurance Lead

CTBC Bank; Indonesia; On-site; IDR 350,000,000 - 900,000,000; Full time

Job summary

CTBC Bank Indonesia is seeking a seasoned Quality Assurance Lead to oversee QA across banking software, drive testing strategies, and ensure the delivery of high-quality, secure financial solutions for customers, regulators, and the business. You will build and mentor a QA team, define test plans, and implement best practices that improve product quality throughout the SDLC.

You will oversee functional, regression, performance, security, and UAT testing, collaborate with developers, product

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 7+ years in software quality assurance with at least 3 years in a leadership role.
• Experience testing financial applications or banking systems.
• Strong SDLC knowledge and testing methodologies (Agile, Waterfall).
• Experience designing, developing, and executing comprehensive test plans and test cases.
• Experience with test automation tools (Selenium, Playwright, Cypress).
• Proficiency in defect tracking and test management tools (JIRA, Azure DevOps).
• Solid SQL and database concepts for data validation.

Responsibilities

• Lead and mentor QA engineers and foster a culture of quality.
• Develop, implement, and maintain QA strategies, test plans, and test cases.
• Oversee functional, regression, performance, security, and UAT testing.
• Collaborate with developers, product managers, and business analysts.
• Identify, document, and track defects with timely resolution.
• Establish and report key quality metrics and KPIs.

Skills

Leadership

Test planning

Automation testing

SQL

Communication

Education

Bachelor’s degree in computer science / IT

Tools

Selenium

Playwright

Cypress

JIRA

Azure DevOps

Job description

## Quality Assurance LeadApply: Indonesia: Full time: Posted Yesterday: JR9394PT Bank CTBC IndonesiaYour Career Our FutureJob Summary:\\*\\* We are seeking an experienced and detail-oriented Quality Assurance Lead to oversee and enhance the quality of software products and services at CTBC Bank. This role involves leading a QA team, defining testing strategies, and ensuring the delivery of high-quality, reliable, and secure banking solutions. Job Responsibilities:\\*\\* \\* Lead and mentor a team of QA engineers, fostering a culture of quality, collaboration, and continuous improvement. \\* Develop, implement, and maintain comprehensive QA strategies, test plans, and test cases for banking applications and systems. \\* Oversee the execution of various types of testing, including functional, regression, performance, security, and user acceptance testing (UAT). \\* Collaborate closely with development teams, product managers, and business analysts to understand requirements and ensure testability. \\* Identify, document, prioritize, and track defects, working with development to ensure timely resolution. \\* Establish and report on key quality metrics and KPIs to measure and monitor the effectiveness of the QA process. \\* Stay up-to-date with industry best practices, emerging technologies, and new testing methodologies. \\* Drive continuous improvement initiatives within the QA team and across the development lifecycle. \\* Ensure compliance with regulatory requirements and internal quality standards. \\* Participate in release planning and readiness activities. Job Qualifications:\\*\\* \\* Bachelor's degree in Computer Science, Information Technology, or a related field. \\* Minimum of 7 years of experience in software quality assurance, with at least 3 years in a leadership or lead role. \\* Proven experience in testing financial applications or systems, preferably within the banking industry. \\* Strong understanding of software development lifecycle (SDLC) and various testing methodologies (Agile, Waterfall). \\* Expertise in designing, developing, and executing comprehensive test plans and test cases. \\* Experience with test automation tools and frameworks (e.g., Selenium, Playwright, Cypress). \\* Proficiency in using defect tracking and test management tools (e.g., JIRA, Azure DevOps). \\* Solid understanding of database concepts and SQL for data validation. \\* Excellent analytical, problem-solving, and communication skills. \\* Ability to work effectively in a fast-paced, dynamic environment. \\* Certifications in quality assurance (e.g., ISTQB) are a plus.