QC MANAGER

PT. DIOBENI MEBEL INDONESIA; Cirebon; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

PT DIOBENI MEBEL INDONESIA in Cirebon, West Java, is seeking an experienced QC Manager to oversee quality performance across our furniture manufacturing operations. The role leads the QC function, strengthens controls, and ensures finished products meet customer and export-market expectations.

Key responsibilities include establishing QC procedures across receiving, production, finishing, packing, and inspection; coaching the QC team; verifying conformance; investigating defects; tracking

Qualifications

• Bachelor's degree in industrial engineering, manufacturing, quality management, or related field.
• At least 5 years of QA/QC experience in furniture manufacturing, ideally export-oriented.
• Demonstrated experience leading and developing a QC team.
• Strong understanding of furniture construction, materials, finishing, packaging, and production processes.
• Knowledge or experience in rattan furniture manufacturing is an advantage.
• Familiarity with US and European market requirements and standards (SEDEX, FSC, CARB, Prop 65, CPSIA, TSCA).
• Strong analytical, problem-solving, leadership, and decision-making capabilities.
• Ability to communicate effectively in English, both written and spoken.

Responsibilities

• Establish and improve quality control procedures across receiving, production, finishing, packing, and final inspection.
• Lead, coach, and evaluate the QC team to ensure consistent inspection standards and strong team performance.
• Verify that products meet approved specifications, workmanship standards, and customer requirements before shipment.
• Investigate defects, non-conformities, and customer complaints, and ensure corrective actions are properly implemented.
• Track quality performance, including rejection, rework, and recurring defects, and initiate improvement programs.
• Work with Purchasing and suppliers to improve the quality of materials, components, and outsourced products.
• Support internal and external audits and maintain compliance with applicable quality, safety, and export requirements.
• Work closely with Production, Engineering, Purchasing, Warehouse, and other teams to resolve quality issues and prevent recurrence.

Skills

Leadership

Quality control

Analytical thinking

Communication skills

Education

Bachelor's Degree in Industrial Engineering, Manufacturing, Quality Management, or a related discipline

Job description

PT DIOBENI MEBEL INDONESIA is seeking an experienced QC Manager to oversee quality performance across our furniture manufacturing operations in Cirebon, West Java

The position will lead the QC function, strengthen quality controls throughout production, and ensure finished products consistently meet customer and export-market expectations.

Key Responsibilities

1. Establish and improve quality control procedures across receiving, production, finishing, packing, and final inspection.

2. Lead, coach, and evaluate the QC team to ensure consistent inspection standards and strong team performance.

3. Verify that products meet approved specifications, workmanship standards, and customer requirements before shipment.

4. Investigate defects, non-conformities, and customer complaints, and ensure corrective actions are properly implemented.

5. Track quality performance, including rejection, rework, and recurring defects, and initiate improvement programs.

6. Work with Purchasing and suppliers to improve the quality of materials, components, and outsourced products.

7. Support internal and external audits and maintain compliance with applicable quality, safety, and export requirements.

8. Work closely with Production, Engineering, Purchasing, Warehouse, and other teams to resolve quality issues and prevent recurrence.

Qualifications

1. Bachelor's Degree in Industrial Engineering, Manufacturing, Quality Management, or a related discipline.

2. At least 5 years of QA/QC experience in furniture manufacturing, ideally within an export-oriented company.

3. Demonstrated experience leading and developing a QC team.

4. Good understanding of furniture construction, materials, finishing, packaging, and production processes.

5. Knowledge or experience in rattan furniture manufacturing is an advantage.

6. Knowledge of US and European market requirements and familiarity with SEDEX, FSC, CARB, Prop 65, CPSIA, and TSCA.

7. Strong analytical, problem-solving, leadership, and decision-making capabilities.

8. Able to communicate effectively in English, both written and spoken.

Personal Qualities

• High attention to detail and accountability
• Effective communicator and team player
• Proactive and improvement-oriented
• Able to make firm quality decisions when required