QA Tester

STUDIO TWENTY SDN. BHD.; Jakarta Utara; On-site; IDR 89,280,000 - 133,920,000; Full time

Job summary

STUDIO TWENTY SDN. BHD. is seeking a QA Tester focused on internal UAT and release readiness. The role covers web, mobile apps, and dashboards, ensuring staging builds meet requirements and are ready for release.

You will work with PMs, developers, and designers to validate functionality, log defects with clear steps, and produce concise UAT reports detailing status, risks, and recommendations for release decisions.

Qualifications

• Experience with QA concepts, UAT processes, and release readiness.

Responsibilities

• Own internal UAT execution across web, mobile app, and dashboards.
• Validate functionality against requirements, user stories, and designs.

Job description

QA Tester - Internal UAT & Release Readiness (Remote)

Role Purpose

This role exists to protect delivery quality before anything reaches clients or production. The QA Analyst owns internal UAT execution across web, mobile app, and dashboard projects, ensuring that staging builds behave exactly as intended, match requirements, and are release-ready.

Key Responsibilities

• 1. Internal UAT Execution
• Conduct structured UAT on staging environments for web, mobile, and dashboard products
• Validate functionality against requirements, user stories, acceptance criteria, and designs
• Actively look for mismatches, broken flows, edge cases, and unexpected behavior
• Verify user journeys end-to-end, not just isolated features
• Validate non-happy paths, permission handling, and basic error scenarios
• Create, maintain, and execute UAT test cases when required by the project
• Ensure test cases are relevant
• Update test cases when scope or logic changes
• Maintain traceability between requirements and test coverage
• Log defects with clear reproduction steps, expected vs actual behavior, and evidence
• Distinguish between blocker, major, minor, and cosmetic issues accurately
• 4. UAT Reporting & Release Recommendation
• Produce concise UAT reports that PMs and stakeholders can actually use
• Clearly state UAT status: Pass, Conditional Pass, or Fail
• Highlight known risks, workarounds, and unresolved issues
• Provide a clear summary of UAT results and highlight risks for PM release decision
• 5. Collaboration with PMs, Devs, and Designers
• Work closely with Tech Project Managers to align on UAT scope and timelines
• Clarify requirements early when they are ambiguous or incomplete
• Communicate issues objectively
• 6. Process & Quality Improvement
• Help standardize internal UAT processes across projects
• Suggest improvements to test coverage, reporting format, and staging readiness
• Identify recurring quality issues and flag root causes
• Support PMs in reducing last-minute UAT surprises
• 7. Post-Release & Maintenance Support
• Support validation of hotfixes and maintenance changes before redeployment
• Reproduce reported issues in staging to assist root cause investigation

Required Skills & Experience

• 1. Core Skills
• Strong understanding of web and mobile application behavior
• Solid grasp of software development lifecycle and release processes
• Ability to read and understand functional requirements and basic technical logic
• Excellent attention to detail without losing the big picture
• Clear written communication, especially for defect and UAT reporting
• Profficient with AI tools
• 2. Experience
• 2 to 3 years experience in QA, UAT, or product quality roles
• Hands-on experience testing web apps, mobile apps, and dashboards
• Experience working with staging or testings environments
• Experience creating and executing UAT test cases
• Experience working closely with PMs and developers
• 3. Tools (examples, not mandatory)
• Test case management tools or structured spreadsheets
• Bug tracking tools such as Jira or Github Issue or similar
• API testing awareness is a plus, not a must

Soft Skills That Matter

• Comfortable saying “this is not ready” with justification
• Able to challenge PMs and developers professionally
• Pragmatic mindset: quality first, but realistic about timelines
• Organized and disciplined under multiple concurrent projects
• Takes responsibility for outcomes, not just assigned tasks

Success Metrics

• Reduced UAT surprises late in the release cycle
• Clear and actionable UAT reports
• Fewer production issues caused by missed staging defects
• PM confidence in release readiness decisions
• Consistent UAT quality across projects

Reporting Line

Reports to Product Lead or Tech Project Management Lead

Works day-to-day with Tech Project Managers and Development Teams

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