QA Officer

Golden Agri Resources; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 89,280,000 - 189,720,000; Full time

Job summary

Golden Agri Resources in Indonesia seeks a QA/QC professional to monitor and improve quality systems, ensure compliance with ISO9001, and report on production and research activities. The role emphasizes data analysis, cross‑functional coordination, and continuous improvement within manufacturing and services.

The incumbent will review monthly and annual quality reports, advise on corrective actions, and ensure calibration and verification tools align with the planned budget and objectives.

Qualifications

• Bachelor’s degree in Chemistry.
• 3–5 years of QA/QC or quality management experience.
• Strong understanding of ISO9001 standards.
• Familiar with calibration, verification processes, and QC tools.
• Experience in data analysis and reporting.
• Strong analytical thinking and problem‑solving skills.
• Strong communication and coordination across functions.
• Proficiency in Excel for data analysis and reporting.

Responsibilities

• Monitor, analyze, and ensure QA/QC activities comply with ISO9001 quality management system and objectives.
• Review research, production, and services against quality objectives in monthly and annual reports.
• Analyze and report data related to departmental operations regularly.
• Observe the operational management system and advise on corrective action, prevention, or development.
• Coordinate conformity (calibration and verification) tools and maintain minimum stock of research materials per budget.

Skills

Analytical thinking

Problem solving

Cross-functional coordination

Excel data analysis

Data reporting

Education

Bachelor’s degree in Chemistry

Tools

Excel

Job description

Job Description Summary

Responsible for monitoring, analyzing, and ensuring that operational, research, production, and service activities comply with the quality management system and organizational objectives, while supporting continuous improvement and operational efficiency.

Job Description

Analyze and review research, production, services and services, against the quality objectives of ISO9001:2008 in monthly reports and annual reports. Analyze and report data related to departmental operations on a regular basis. Observe the operational management system on a regular basis and advise the Department Head on corrective action, prevention or development for the activities for which it is responsible. Coordination of conformity (calibration and verification) tools and minimum stock of research materials in accordance with the planned budget.

Job Requirements

• Minimum Bachelor’s degree in Chemistry.
• Minimum 3–5 years of experience in Quality Assurance (QA), Quality Control (QC), or quality management systems, preferably in manufacturing, research, or service environments.
• Strong understanding of quality management systems, particularly ISO9001 standards.
• Familiar with calibration, verification processes, and quality control tools.
• Experience in data analysis, reporting, and monitoring operational performance.
• Good analytical thinking and problem‑solving skills.
• Strong communication and coordination skills with the ability to work cross‑functionally.
• Proficient in Microsoft Office (especially Excel) for data analysis and reporting.
• Detail‑oriented, organized, and able to work independently.

“Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person”

We are a leading, publicly-listed, global seed-to-shelf agribusiness committed to sustainable palm oil production. Our palm oil plantations cover more than 138,000 hectares (including smallholder farmers). Our primary activities are cultivating and harvesting oil palms, processing fresh fruit bunches (FFBs) into crude palm oil (CPO) and palm kernel, and refining CPO into value-added products such as cooking oil, margarine, and shortening. We own 46 mills and operate 8 downstream facilities that manage refining and kernel crushing operations, across Indonesia. Besides bulk and industrial oil, our refined products are also marketed under several brands well-loved consumer brands such as Filma and Kunci Mas. Today, these brands have been recognised for their high quality and command significant market share in their respective segments in Indonesia. Based in Jakarta, we were founded in 1962 and listed on the Indonesia Stock Exchange in 1992. A subsidiary of Golden Agri-Resources (GAR), we have SinarMas Oleochemical, SMART Research Institute (SMARTRI), and SMART Biotechnology Centre within our operations.

Why join us?

Palm oil and agriculture play a significant role in meeting the growing world population’s demands for sustainable and innovative solutions to nutrition, energy and personal care products. As a leading global seed-to-shelf agribusiness, we want talents who are ready to overcome future challenges in this sector, and be part of sustainably feeding and fueling generations.