PS Sales Support Analyst

PT Trakindo Utama; Bandar Lampung; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

PT Trakindo Utama seeks a Billing/Finance administrator responsible for validating customer data, coordinating loyalty survey activities, and managing billing processes to ensure accurate invoicing and timely deliveries.

The role involves collaboration with Sales and Finance teams, processing invoices/invoices, and maintaining master data for customers and documents to support revenue operations.

Qualifications

• Minimum S1 in Business Administration/ Equivalent/ Finance major.
• GPA minimum 2,75

Responsibilities

• Validate and distribute customer contact data for loyalty surveys in coordination with Sales and update survey alert resolutions to ensure accurate respondents.
• Monitor billing delivery activities, ensure SOA distribution, coordinate AR cases with Sales and Finance teams to ensure timely invoicing.
• Process billing transactions (print invoices or e-invoices, match and submit to customers), handle CN, DN, Write Off, refunds and backout invoice cancellations.

Education

Bachelor's degree in Business Administration / Equivalent / Finance major

Job description

Job Descriptions

Requirements

• Minimum S1 in Business Administration/ Equivalent/ Finance major
• GPA minimum 2,75

Responsibilities

Minimum 3 years experience in -

• Validate and distribute customer contact data for loyalty surveys in coordination with Sales, update survey alert resolutions in the system, and act as the survey ambassador for methodology and information updates to ensure accurate respondents and effec - Monitor billing delivery activities by monitor Transmittal Advice (TA), ensure SOA distribution regularly, including coordinate AR cases and follow ups with Sales and Finance teams to ensure billing received by customers accurately, on time and all cases - Execute billing transactions (print einvoices or eFP, match and submit to customers, file supporting documents), process CN or DN or Write Off or refund, including handle backout invoice cancellation in the system to ensure timely and accurate invoicing. - Validate and process sales documentation (collect and verify PO or OD or BAST or supporting docs, pre condition documents for Surat Dukungan, request Certificate of Manufacture via PS Pricing HO, and route POA for OATC signing) to ensure a complete and c - Perform submission credit (new or increase) and exception (Release Exception or Override or Waiver) request to the system for Service or Sales Orders to ensure authorized credit and uninterrupted order flow. - Execute sales system access administration User ID creation request for PSSR or PSSE or ISR and authorization updates in the system to ensure system access readiness and compliance with internal controls. - Create and maintain master data for customer IDs or accounts, contact IDs, invoice master, and MEP to ensure accurate data for transactions and precise opportunity calculations. - Consolidate and analyze Monthly and Rolling Sales Forecast and Sales Funnel Opportunity reports to provide reliable forecasting insights and timely follow up guidance. - Validate, consolidate, submit Annual and additional PS Sales targets, market information, and customer sales allocation in the system to ensure accurate inputs for sales planning and incentive calculation.