Project Management, Senior Executive

SmartRecruiters, Inc.; Jakarta Pusat; Hybrid; IDR 210,000,000 - 330,000,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a highly organized Field Operations Senior Executive to support offline fieldwork across Indonesia. You will coordinate fieldwork with vendors, monitor execution, and ensure quality and timelines while aligning with NIQ standards.

This role serves as the main operations liaison between project teams and field partners in a fast-paced environment. The position requires strong coordination, market research fieldwork experience, and working-level English proficiency.

Qualifications

• Bachelor’s degree in marketing, Statistics, Business Administration, Management, Social Sciences, or related field.
• 2–5 years of experience in market research operations, fieldwork management, vendor coordination, or related operational roles.
• Experience managing offline data collection projects and third-party vendors is preferred.
• Experience in consumer insights, market research, or field operations is highly desirable.
• Exposure to regional or multi-country projects is an advantage.
• Strong coordination and execution capabilities.
• Good understanding of offline fieldwork processes and vendor management.
• Strong problem-solving and issue-resolution skills.
• Excellent communication and stakeholder management abilities.
• Working-level English proficiency, both written and verbal.
• Strong organizational skills and attention to detail.

Responsibilities

• Coordinate offline fieldwork execution to meet specifications and timelines.
• Serve as liaison between project teams and fieldwork vendors in Indonesia.
• Track progress and maintain project documentation and reports.
• Monitor vendor performance and compliance with NIQ standards.
• Support vendor sourcing, feasibility and costing discussions.
• Ensure field activities comply with NIQ SOPs and regulations.

Skills

Coordination skills

Communication

Project management

Time management

Stakeholder management

Education

Bachelor’s degree in marketing, Statistics, Business Administration, Management, Social Sciences, or related field

Tools

Microsoft Excel

PowerPoint

Reporting tools

Job description

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding ofconsumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK,bringing together the two industry leaders with unparalleled global reach. With a holistic retail read andthe most comprehensive consumer insights—delivered with advanced analytics through state-of-the-artplatforms—NIQ delivers the Full View™. NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than90% of the world’s population. For more information, visit NIQ.com.

Job Description

We areseekinga highly organized and proactiveField Operations Senior Executiveto support the execution and coordination of offline fieldwork activities across Indonesia. This roleis responsible formanaging vendor coordination,monitoringfieldwork execution, ensuring quality and timeline adherence, and supporting both APAC-commissioned and non-APAC commissioned studies within the BASES portfolio.

The position serves as the key liaison between internal project teams and fieldwork vendors, ensuring smooth operational delivery whilemaintainingcompliance with NIQ quality standards and operational requirements. The role requires strong coordination skills, market research fieldwork experience, and working-level Englishproficiency. The scope is primarily focused on offline fieldwork operations and vendor management.

Key Responsibilities:

Offline Fieldwork Coordination

Coordinate andmonitoroffline fieldwork execution based on approved project specifications, questionnaires, survey links, and study materials provided by project teams.

Support fieldwork execution for both APAC-commissioned and non-APAC commissioned studies in Indonesia.

Track project progress and ensure field activities are completed according to agreed timelines and operational requirements.

Maintain project documentation, fieldwork records, and operational reports.

Act as the primary operational contact for fieldwork vendors and external field partners.

Build andmaintainstrong relationships with vendors to ensure effective project execution.

Monitor vendor performance, delivery quality, productivity, and compliance with NIQ standards.

Support vendor sourcing, feasibility assessment, and costing discussions whenrequired.

Quality & Compliance

Monitor fieldwork quality and adherence to project requirements.

Support investigations related to fieldwork quality concerns and collaborated with internal quality teams toidentifyroot causes and corrective actions.

Document field incidents, project delays, and operational challenges for continuous operational review.

Ensure field activitiescomply withNIQ SOPs, quality guidelines, client requirements, and local regulations.

Stakeholder Coordination

Provide regular operational updates to project teams and relevant stakeholders.

Escalate timeline risks, vendor issues, or operational concernsin a timely manner.

Collaborate with local and regional teams to support successful project delivery.

Support knowledge sharing and operational improvements related to offline fieldwork management.

Qualifications

Education

Bachelor’s degree in marketing, Statistics, Business Administration, Management, Social Sciences, ora related field.

Experience

2–5 years of experience in market research operations, fieldwork management, vendor coordination, or related operational roles.

Experience managing offline data collection projects and third-party vendors is preferred.

Experience in consumer insights, market research, or field operations is highly desirable.

Exposuretoregional or multi-country projects is an advantage.

Strong coordination and execution capabilities.

Good understanding of offline fieldwork processes and vendor management.

Strong problem-solving and issue-resolution skills.

Excellent communication and stakeholder management abilities.

Working-level Englishproficiency, both written and verbal.

Strong organizational skills and attention to detail.

Proficiencyin Microsoft Excel, PowerPoint, and reporting tools.

Ability to work effectively in a fast-paced and deadline-driven environment.

Key Success Measures

On-time completion of assigned fieldwork activities.

Vendor performance and compliance with agreed service levels.

Fieldwork quality and adherence to NIQ standards.

Timely identification and escalation of operational risks.

Accurate project documentation and reporting.

Positive collaboration with project teams, vendors, and stakeholders.

Contribution to operational efficiency and continuous service improvement.

Additional Information

• Flexible working environment
• Volunteer time off
• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-... [truncated in original]

For more information, visit NIQ.com

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At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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