Progress Advisor English 1 HS Group Jadetabek

English 1 (HS Group); Jakarta Selatan; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

English 1 is seeking a dedicated Progress Advisor to be the bridge between our learning center, students, and parents. You will provide proactive updates to guardians, nurture trust-based relationships, and handle challenges early to keep students engaged and thriving.

You will deliver timely progress reports, build lasting partnerships with families, and drive growth through personalized support. On-site placement at English 1 Permata Hijau, South Jakarta is required.

Qualifications

• Excellent communication and interpersonal skills with a knack for building trust.
• Strong problem-solving abilities and sharp attention to detail.
• Caring, proactive mindset with a team-first attitude.
• Confident in presenting program value and supporting student retention.

Responsibilities

• Deliver timely updates to parents about each student's progress.
• Build meaningful, trust-based relationships with students and families.
• Proactively address concerns and resolve scheduling or learning issues.
• Drive course renewals and referrals through personalized support.
• Track progress data to spot disengagement and intervene early.

Skills

Communication

Problem solving

Empathy

Presentation & retention

Job description

Are you passionate about education, empathetic communication, and making a real impact on students' learning journeys? At English 1, we believe student success relies on strong support, transparent communication, and genuine care.

As a Progress Advisor, you will be the bridge between our learning center, students, and parents. You’ll guide parents with proactive updates, solve challenges early, and nurture trust-based relationships that help every student thrive.

What You Will Do:

• Deliver Timely Updates: Provide clear, consistent, and trusted progress reports to parents about their child's learning journey.
• Build Meaningful Relationships: Establish long-term, trust-based partnerships with students and their families.
• Proactive Problem Solving: Address concerns early and smoothly resolve learning or scheduling issues.
• Drive Growth & Retention: Encourage course renewals and parent referrals through warm, personalized support.
• Track & Monitor Insights: Keep an eye on progress data to flag early signs of student disengagement and intervene thoughtfully.

What You Bring:

• Excellent communication and interpersonal skills with a knack for building trust.
• Strong problem-solving abilities and sharp attention to detail.
• A caring, proactive mindset combined with a team-first attitude.
• Confidence in presenting program value and supporting student retention.
• Willingness to be placed on-site at English 1 Permata Hijau, South Jakarta.