Program Officer for PHIL

Center for Indonesia's Strategic Development Initiatives (CISDI); Tegal; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Center for Indonesia's Strategic Development Initiatives (CISDI) seeks a Program Officer for PHIL’s hypertension Model of Care in Tegal/Brebes. The role ensures clinical presence, trains health workers and navigators, and monitors implementation daily to support people-centred primary care.

Reporting to the Lead for Service Delivery, you will supervise training, ensure SOP adherence, and compile fidelity data for monthly learning reviews to guide program decisions.

Qualifications

• Bachelor's degree or professional degree in Medicine or Nursing; midwifery with NCD experience considered.
• At least two years of clinical or programme work in primary care, with NCD or hypertension experience.
• Fluent Indonesian; English for reading guidelines and writing short reports.

Responsibilities

• Ensure facility readiness and training; coach navigators and staff.
• Check care follows agreed pathway and SOPs; monitor fidelity data.
• Maintain registers, recall lists and data quality; feed monthly learning reviews.

Skills

Clinical experience in primary care

NCD or hypertension services

Training supervision of health workers

Education

Bachelor’s degree in Medicine or Nursing

Midwifery with NCD experience (considered)

Job description

The Primary Healthcare Impact Lab (PHIL) is set to launch a team-based hypertension Model of Care at primary health care facilities in Tegal/Brebes, in which patient navigators support people with hypertension to stay in care. The Program Officer is PHIL’s clinical presence in the field: with a medical or nursing background, the role makes sure that health workers and patient navigators at project sites are trained, technically supported, and confident to deliver the model as designed as well as monitor the implementation on a daily basis.

Reporting to the Lead for Service Delivery and Model of Care, the Program Officer supports facility readiness and training, checks that care follows the agreed pathway and SOPs, coaches navigators and facility staff, and makes sure registers, recall lists, and fidelity data are complete. Field observations from this role feed directly into monthly learning reviews and the Model of Care, helping PHIL build evidence for people-centred primary care that districts and BPJS Kesehatan can adopt.

Minimum Qualifications

• Education: Bachelor's degree or professional degree in Medicine (dokter) or Nursing (Keperawatan); a degree in midwifery with NCD experience may be considered.
• Work Experience: At least two years of clinical or programme work in primary care, ideally including NCD or hypertension services, supervision of health workers or cadres, or quality improvement. Experience organising or facilitating training for health workers (adult learning) is preferred.
• Specialized Knowledge: Hypertension management and BP measurement, puskesmas services and ILP, JKN/BPJS and referral; supportive supervision and coaching.
• Language: Fluent Indonesian; Javanese (Tegal dialect) is an advantage; working English for reading guidelines and writing short reports.
• Certification: Valid STR is preferred; training in supportive supervision, health coaching or counselling is an advantage.
• Other: Based in or willing to relocate to Tegal/Brebes; able to travel daily between sites (driving licence and own motorbike is an advantage); non-smoker or willing to stop; not a civil servant (ASN).

Competencies

Technical Competencies

• Hypertension and NCD care in primary care
• Supportive supervision and coaching
• Training facilitation for health workers and navigators
• Fidelity checks and BP technique audits
• Record keeping and data quality
• Community engagement
• Clinical mentoring and feedback to health workers

Behavioral Competency

• Integrity and the ability to represent CISDI in the field
• Teamwork and conflict resolution
• Clear communication with health workers and patients
• Works with minimal supervision
• Resilience and problem solving
• Attention to quality

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