Program Officer for PHIL

CISDI; Jakarta Pusat, Tegal, Brebes; Presencial; IDR 122.760.000 - 189.720.000; Jornada completa

Descripción de la vacante

CISDI is launching a hypertension Model of Care in primary health facilities. The Program Officer will supervise field staff, ensure care pathways are followed, and coach navigators and facility teams daily. The role requires a clinical background and strong training skills.

Based in or willing to relocate to Tegal/Brebes, travel between sites daily, maintain data quality, and support learning reviews to inform district health strategies. Indonesian fluency and English for guidelines are needed.

Formación

• Bachelor’s or professional degree in Medicine or Nursing; midwifery with NCD experience accepted.
• Minimum two years in primary care clinical or programme work; NCD or hypertension experience preferred.
• Experience training health workers (adult learning) preferred.
• Valid STR certification is preferred; supportive supervision training is a plus.

Responsabilidades

• Coach navigators and facility staff to deliver the care model.
• Ensure registers, recall lists and fidelity data are complete.
• Monitor care pathways and SOP compliance daily.
• Provide technical support and coaching; feed field observations into learning reviews.

Conocimientos

Fluent Indonesian

Javanese (Tegal)

English (reading/writing)

Hypertension care

BP measurement

NCD care

Record keeping

Coaching

Training facilitation

Field supervision

Educación

Medicine

Nursing

Midwifery with NCD experience

STR certification preferred

Descripción del empleo

The Primary Healthcare Impact Lab (PHIL) is set to launch a team-based hypertension Model of Care at primary health care facilities in Tegal/Brebes, in which patient navigators support people with hypertension to stay in care. The Program Officer is PHIL’s clinical presence in the field: with a medical or nursing background, the role makes sure that health workers and patient navigators at project sites are trained, technically supported, and confident to deliver the model as designed as well as monitor the implementation on a daily basis.

Reporting to the Lead for Service Delivery and Model of Care, the Program Officer supports facility readiness and training, checks that care follows the agreed pathway and SOPs, coaches navigators and facility staff, and makes sure registers, recall lists, and fidelity data are complete. Field observations from this role feed directly into monthly learning reviews and the Model of Care, helping PHIL build evidence for people-centred primary care that districts and BPJS Kesehatan can adopt.

Minimum Qualifications

• Education: Bachelor’s degree or professional degree in Medicine (dokter) or Nursing (Keperawatan); a degree in midwifery with NCD experience may be considered.
• Work Experience: At least two years of clinical or programme work in primary care, ideally including NCD or hypertension services, supervision of health workers or cadres, or quality improvement. Experience organising or facilitating training for health workers (adult learning) is preferred.
• Specialized Knowledge: Hypertension management and BP measurement, puskesmas services and ILP, JKN/BPJS and referral; supportive supervision and coaching.
• Language: Fluent Indonesian; Javanese (Tegal dialect) is an advantage; working English for reading guidelines and writing short reports.
• Certification: Valid STR is preferred; training in supportive supervision, health coaching or counselling is an advantage.
• Other: Based in or willing to relocate to Tegal/Brebes; able to travel daily between sites (driving licence and own motorbike is an advantage); non-smoker or willing to stop; not a civil servant (ASN).

Competencies

• Technical CompetenciesHypertension and NCD care in primary care
• Supportive supervision and coaching
• Training facilitation for health workers and navigators
• Fidelity checks and BP technique audits
• Record keeping and data quality
• Community engagement
• Clinical mentoring and feedback to health workers
• Behavioral CompetencyIntegrity and the ability to represent CISDI in the field
• Teamwork and conflict resolution
• Clear communication with health workers and patients
• Works with minimal supervision
• Resilience and problem solving
• Attention to quality

Application deadline: Nov 12, 2026