Product Operations Executive

Confidential Jobs; Jakarta Pusat; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Confidential Jobs in Jakarta is seeking an Associate Product Operations to help keep day-to-day product work organized. You will collaborate with product, engineering, business and operations teams to turn ideas into actionable tasks across internal platforms.

You will coordinate with product and technical teams, analyze usage data, maintain JIRA tickets and docs, track issues, pull reports for stakeholders, and assist with vendor coordination.

Qualifications

• 1–2 years of experience in product ops or IT in tech startups.
• Clear communication in English and Bahasa Indonesia.
• Eager to learn JIRA and Confluence.
• Structured, proactive approach to organizing work.

Responsibilities

• Coordinate with product, technical and operations teams on operational tasks.
• Analyze data to inform product decisions.
• Maintain and organize JIRA tickets, product docs and requirements.
• Track product issues and escalate appropriately.
• Pull and organize product usage data for the team.
• Prepare simple reports and documentation for stakeholders.
• Assist with vendor and integration coordination as needed.
• Undertake ad-hoc projects supporting the product roadmap.

Skills

Product ops experience

English & Bahasa Indonesia

JIRA & Confluence

Structured mindset

Tools

JIRA

Confluence

Job description

We're looking for an Associate Product Operations to support our product team in keeping day-to-day operations running smoothly. You'll work closely with product, engineering, business and operational teams to help turn ideas into organized, executable work across our internal platforms.

Job Description:

• Coordinating with product team, technical team, local operational team for any operational stuff and issue.
• Analyzing data to help product management make better-informed decisions
• Help maintain and organize JIRA tickets, product docs, and requirements
• Track product issues and bugs, escalating clearly to the right people
• Pull and organize product usage and operational data for the team
• Prepare simple reports, summaries, and documentation for stakeholders
• Assist with vendor and integration coordination as needed
• Take on ad-hoc projects that support the wider product roadmap

Required Skills and Competencies:

• Preferred 1-2 years of experience in product ops or IT in tech companies or startups with strong operational background.
• Clear communication in English and Bahasa Indonesia.
• Eager to learn tools like JIRA and Confluence.
• A structured, proactive mindset — you like bringing order to messy things.

Nice to Have:

• Familiarity with product or project management tools.
• Interest in hospitality tech, travel, or SaaS.