Product Development Executive

PT. Pelayaran Megah Jaya Sejahtera (Majestic Fast Ferry); Batam; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

PT. Pelayaran Megah Jaya Sejahtera (Majestic Fast Ferry) seeks a Product Development Executive in Batam to shape tourism-related services and products for the Group. You will lead market research, analyze customer feedback, and design roadmaps for new offerings.

Collaborating with cross-functional teams, you will pursue partnerships, monitor performance, and assist marketing efforts while staying aligned with industry trends to keep the portfolio competitive.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum 1 year of experience in sales, marketing, or business development.
• Strong analytical and problem-solving skills with market data insights.
• Excellent communication and stakeholder management skills.

Responsibilities

• Conduct market research and analyze customer feedback to identify opportunities for new product development and improvements to existing offerings.
• Collaborate with cross-functional teams and business units to conceptualize and design innovative services and products.
• Develop comprehensive product roadmaps and implementation plans for successful delivery.
• Seek partnerships and collaborations with external parties that complement our services.
• Monitor product performance and customer satisfaction to inform data-driven decisions.
• Contribute to marketing and communication strategies to promote product innovations.
• Evaluate and upgrade service excellence quality and implementation.
• Stay up-to-date with industry trends and best practices to keep products competitive.

Skills

Market research

Data analysis

Cross-functional collaboration

Product roadmapping

Stakeholder management

Marketing strategy

Partnership development

Education

Bachelor's degree in any related field

Job description

About the role We are seeking a talented and driven Product Development Executive to join our team. In this full-time position based in Batam, you will play a crucial role in shaping the development and enhancement of our Group's tourism related services and products.

What you'll be doing

Conduct market research and analyze customer feedback to identify opportunities for new product development and improvements to existing offerings

Collaborate with cross-functional teams and business units to conceptualize and design innovative services and products that meet the needs of our customers

Develop comprehensive product roadmaps and implementation plans to ensure successful delivery of new and improved offerings

Seek to engage partnerships and collaborations with external parties that synergize with our services and products

Monitor product performance and customer satisfaction, making data-driven decisions to optimize the product portfolio

Contribute to the development of marketing and communication strategies to effectively promote our product innovations

Evaluate and upgrade service excellence quality and implementation

Stay up-to-date with industry trends and best practices to ensure our products remain competitive and aligned with evolving customer preferences

What we're looking for

Bachelor's degree in any related field

Minimum 1 year of experience in sales, marketing, or business development, preferably in the tourism or transport industry

Strong analytical and problem-solving skills, with the ability to interpret market data and customer insights

Excellent communication and stakeholder management skills to collaborate effectively with cross-functional teams