Product Associate

Garena; Jakarta Pusat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

Garena is seeking a Product Associate who is passionate about building games and delivering the best user experience. You will run daily live operations of the gaming product, including localization, QA, live environment handling, and evaluating operational improvements.

You will localize content from English to Indonesian, perform LQA, analyze product health and user reports, collaborate with local and global stakeholders, and contribute proposals for product improvements with research and

Qualifications

• Bachelor's degree from a reputable university; business or engineering background advantageous.
• Fresh graduates or up to 3 years of experience.
• Excellent written and verbal communication in Bahasa and English; ability to collaborate with cross-functional teams.

Responsibilities

• Do content localizations from English to Indonesian and conduct Localizations QA (LQA).
• Operate and maintain daily live operations of the gaming product (live environment handling; bugs and hacks) and evaluate operations.
• Investigate product health performance and live reports to ensure smooth experiences.
• Interact with market and consumers to gather insights for better product experience.
• Collaborate with local and global stakeholders on product-related matters.
• Develop proposals for product improvement projects with research and operations teams.
• Deliver on other product-related ad hoc tasks as required.

Skills

Excel

Data analysis

Strategic research

Communication (EN & Bahasa)

Cross-functional collaboration

Gaming industry knowledge

Bahasa Indonesia & English fluency

Education

Bachelor's degree

Job description

As a Product Associate, you are an individual who is passionate about building products and giving the best user experience while playing our games. You will be responsible to run the daily live operations of the gaming product including localization, quality assurance, live environment handling, and operational evaluation but not limited to initiating and contributing to gaming product improvement projects.

Job Description

• Do content localizations from English to Indonesia and conduct Localizations QA (LQA) to maintain localization quality
• Operate and maintain the daily operations of the gaming product such as live environment handling (including bugs and hacks), and operational evaluation.
• Conduct deep investigations into product health performance and live reports from users to ensure smooth product experiences.
• Interact with the market and consumers frequently to obtain required information and useful insights for a better product experience.
• Collaborate with both local and global stakeholders in solving various product-related matters.
• Develop impactful proposals for product improvement projects alongside the research and operational teams.
• Deliver acceptable results over other product-related ad hoc tasks as required.

Job Requirements

• Minimum a bachelor\'s degree from a reputable university (background in business-related or engineering field will be advantageous)
• Fresh graduates or young professionals with up to 3 years of working experience
• Great familiarity in Excel, data analysis, and basic strategic research skills to identify potential problems and come up with effective solutions
• Having a track record of working with meticulous works that require high attention of detail would be highly preferred
• Excellent written and verbal communication skills along with the ability to effectively collaborate with cross-functional teams in both Bahasa and English language.
• Passionate about games with basic knowledge of the gaming industry in Indonesia, preferably being familiar with popular games in the market