Premises Excellence & Facilities Lead

modernvet; Indonesia; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

Modernvet is seeking an experienced Operations and Premises Leader to drive the Premise Excellence program across branches, ensuring interior aesthetics, functionality, and HSE compliance while elevating cleanliness and service quality.

The role includes auditing facilities, developing SOPs/SLAs, supervising housekeeping teams, managing vendor relationships, and overseeing procurement of non-medical supplies to sustain a premium clinic experience.

Qualifications

• Exceptional attention to detail and a relentless focus on quality, cleanliness, and order.
• Proven ability to spot operational deviations and take corrective action.
• Strong leadership and team-building capabilities, with ability to motivate internal staff and vendors.
• Excellent communication and problem-solving skills for professional interaction with clients and leadership.
• Experience in hospitality management or premium facility management is highly preferred.

Responsibilities

• Spearhead the conceptualization and implementation of Modernvet’s Premise Excellence standards with executive leadership, ensuring aesthetics, functionality, and HSE compliance.
• Conduct comprehensive audits across branches to enforce standards and coordinate with project/maintenance teams.
• Formulate and update SOPs and SLAs for swift issue resolution.
• Lead daily shift meetings to align staff and address concerns.
• Define and enforce Housekeeping Excellence standards across waiting areas, medical rooms, staff zones, and storage facilities.

Skills

Attention to detail

Leadership

Communication skills

Hospitality experience

Facility management

Job description

Modernvet is seeking an experienced Operations and Premises Leader to drive the Premise Excellence program across branches, ensuring interior aesthetics, functionality, and HSE compliance while elevating cleanliness and service quality.

The role includes auditing facilities, developing SOPs/SLAs, supervising housekeeping teams, managing vendor relationships, and overseeing procurement of non-medical supplies to sustain a premium clinic experience.