Premier Villa Concierge & Guest Experience

Berry Amour Villas; Kuta; On-site; IDR 78,120,000 - 111,600,000; Full time

Job summary

Berry Amour Villas in Bali is seeking a villa butler to welcome guests, manage check-in/out, and coordinate seamless services within the villa. The role requires coordinating with GSA for transfers and supporting shuttle operations when needed.

You will arrange spa, restaurant, and in-villa dining reservations, ensure linen and laundry standards, and supervise villa attendants for guest comfort and villa presentation.

Qualifications

• Experience in villa guest services or luxury resort operations.
• Ability to coordinate with GSA and arrange airport transfers.
• Experience arranging spa and restaurant reservations.
• Strong interpersonal and service mindset.

Responsibilities

• Prepare villa and welcome amenities according to guest preferences.
• Welcoming guests to the villa and check-in/out per standards.
• Coordinate with GSA for airline tickets and airport transfers.
• Handle shuttle service program when drivers are unavailable.
• Oversee villa attendants, stock replenishment, and linen care.
• Implement in-villa F&B programs and assist with in-villa dining orders.
• Arrange cleaning and service with villa attendants and turndown service.
• Report maintenance needs to the Villa Manager.
• Join F&B, housekeeping, and guest services tasks as required.

Skills

Guest services

Butler duties

Reservations & spa/restaurant

Shuttle coordination

Team coordination

Job description

Berry Amour Villas in Bali is seeking a villa butler to welcome guests, manage check-in/out, and coordinate seamless services within the villa. The role requires coordinating with GSA for transfers and supporting shuttle operations when needed.

You will arrange spa, restaurant, and in-villa dining reservations, ensure linen and laundry standards, and supervise villa attendants for guest comfort and villa presentation.