Physician Relation Executive

Siloam Hospitals Group (Tbk); Kota Semarang; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

Siloam Hospitals Group (Tbk) is seeking a health liaison to cultivate and manage relations with doctors, specialists, and external agencies to boost patient referrals. The role focuses on achieving hospital service visibility and maintaining accurate data for monthly reporting.

The candidate should hold a Bachelor Degree in Health with at least 1 year of relevant experience, and have a proactive, analytical approach with familiarity of EHR systems to support strategic decisions.

Qualifications

• Bachelor Degree in Health is required.
• Minimum 1 year experience in the same field.
• Proactive approach to identifying and addressing issues, and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.
• Familiarity with healthcare management systems and EHR is advantageous.

Responsibilities

• Build relationships with doctors/specialists/agents/agencies to increase referrals.
• Set targets for external parties based on hospital needs to develop strategies for introducing hospital services.
• Introduce hospital facilities, products and services to potential doctors/specialists/agents/agencies.
• Establish cooperative relationships with external parties to maximize use of hospital facilities and services.
• Ensure completeness and accuracy of recording patient data for monthly reporting.
• Collect required data and/or reports related to operational activities and visit results.
• Implement quality and safety procedures, attend training, collect data, and report on indicators.

Skills

Proactive approach

Analytical skills

EHR familiarity

Education

Bachelor Degree in Health

Job description

• Building relationships with doctors/specialists/agents/agencies and ensuring that the information received by doctors/specialists/agents/agencies is the latest information and in accordance with the needs of the Hospital to increase patient referrals to the Hospital
• Determine targets for external parties (doctors/specialists/agents/agencies) based on the hospital's facilities, resources and needs to develop appropriate approach strategies in introducing the services and facilities owned by the hospital
• Introduce Hospital facilities, products and services to all potential doctors/specialists/agents/agencies
• Establish good and regular cooperative relationships with external parties to maximize increased use of Hospital facilities and services
• Ensure completeness and accuracy of recording patient data for use as monthly reporting
• Collect required data and/or make reports related to operational activities and visit results
• Implement procedures and practices for quality and safety services, including attending training, collecting data, documenting and/or making reports needed to support the achievement of hospital wide indicators and related department/unit targets

Qualifications

• Bachelor Degree from Health
• Have minimum 1 year experience in the same field (Preferably)
• Proactive approach to identifying and addressing issues, and implementing strategies to enhance physician relations.
• Ability to analyze referral patterns, performance metrics, and feedback to drive improvements and inform strategic decisions.
• Familiarity with healthcare management systems and electronic health records (EHR) can be advantageous.

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale.