Performance Manager

Pt Belawan New Container Terminal; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 700,000,000 - 1,100,000,000; Full time

Job summary

PT Belawan New Container Terminal is seeking a seasoned operations leader to drive vessel and yard performance, ensure efficient execution, and sustain service reliability across a busy international terminal. The role focuses on KPI monitoring, bottleneck relief, resource optimization, safety, and strong stakeholder communication with shipping lines and internal teams.

Candidates should have 5+ years in container terminal operations, leadership experience, TOS knowledge, and fluency in English;

Qualifications

• Diploma or bachelor’s degree in shipping, transportation, logistics, or related field.
• Minimum 5 years in international container terminal operations at Shift Duty Manager/Assistant Manager/Manager level, or 7 years in a shipping company handling international container vessel ops.
• Strong knowledge of container terminal operations, vessel planning & execution, and equipment utilization.

Responsibilities

• Monitor KPIs, identify bottlenecks, and initiate improvements.
• Ensure smooth vessel and yard operations, optimize resources and equipment.
• Monitor productivity, ensure efficient deployment, and promote safety and discipline.
• Maintain communication with shipping lines and internal teams to ensure SLA achievement.
• Lead and collaborate with stakeholders to drive operational excellence and cost control.

Skills

Leadership

Stakeholder management

Analytical skills

Problem solving

MS Office

Fluent English

Education

Diploma/Bachelor’s Degree in Shipping/Logistics

Tools

TOS (Terminal Operating System)

Job description

Drive operational excellence for a more efficient and sustainable terminal!

Job Purpose

Drive optimal operational performance across vessel and yard activities by ensuring efficient execution, productivity improvement, cost control, and stakeholder satisfaction for terminal operational excellence and service reliability.

Key Responsibilities:

Vessel and Yard Performance

Monitor KPIs, identify bottlenecks, initiate improvements.

Operational Execution

Ensure smooth vessel and yard operations, optimize resources and equipment.

Workforce Performance

Monitor productivity, ensure efficient deployment, and promote safety and discipline.

Performance and Cost Control

Customer and Stakeholder

Maintain communication with shipping lines and internal teams, ensure SLA achievement.

Requirements:

Diploma/Bachelor’s Degree in Shipping, Transportation, Logistics, or a related field.

Minimum 5 years in international container terminal operations, including Shift Duty Manager / Assistant Manager / Manager roles (at least 1–2 years at Assistant Manager level), orminimum 7 years in a shipping company handling international container vessel operations with strong terminal coordination exposure.

Strong knowledge of container terminal operations, vessel planning & execution, and equipment utilization and productivity metrics.

Experience operating a Terminal Operating System (TOS).

Strong execution, analytical, and problem-solving skills.

Strong leadership and stakeholder management skills.

Ability to work independently and collaboratively.

Proficient in MS Word, Excel, and PowerPoint.

Ability to work under pressure in a fast-paced operational environment, with sound decision-making.

Fluent in English, both spoken and written.